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Coddan CPM Ltd. – Company Registration Agent in the UK

Empower Your Business: The Transformative Impact of Trusted Identity Verification with ACSP Providers. Building Trust in Business: The Inspirational Role of Trusted Identity Verification through ACSP Providers:

Step 1
Apply to check your ID through ACSP.
Step 2
Get your Identity verified with Coddan.
Step 3
Choose your verification method.
Step 4
Gather your identity check documents.
Step 5
Get your personal code for verification.
Step 6
Complete the verification process.
Companies Registry's e-Services Portal Identity Verification Use Trusted Identity Verification for Companies House by ACSP Provider

Coddan-sufficient supported ID verification for Companies Registrar

Understand Companies House identity verification with Coddan’s personal support

Want to understand the checks before ordering? For UK and overseas directors and people with significant control (PSCs), this page explains what you provide, how Coddan’s Credas-supported service works and what happens after verification. We arrange your case, review the results and help clarify questions before submitting our confirmation to Companies House when satisfied.

Your personal manager helps throughout your verification order. Contact them by email or telephone for instructions, questions and progress updates. They explain required information and update your order and verification status. This assistance comes with every verification package, separately from paid priority handling.

Say goodbye to the maze of clunky government portals—Coddan CPM’s licenced ACSP service delivers fast ID verification for Companies House, with no guesswork. When the direct GOV.UK system leaves you stranded—maybe your ID doesn’t fit their checklist, or the process feels like rocket science—our team steps in with efficient Companies House ID verification that works for everyone. We handle the unusual cases and a wider range of documents, so you don’t have to stress about ticking every obscure box. Why wrestle with red tape when you can get fast Companies House ID verification and get back to your business? Our efficient Companies House ID verification is all about simplicity, speed, and peace of mind, with expert support every step of the way. Skip the drama, choose the solution that actually works, and let your company plans take centre stage.

Follow your verification invitation to supply evidence through the supported secure process. Keep identity documents and confidential codes out of an ordinary enquiry email. Read our privacy policy.

Already verified through an accepted route? You may need only a later task—or nothing further. You can also use the free Companies House route through GOV.UK One Login.

What choosing Coddan’s supported service means for you

Simple choices, clear scope

Each package covers one individual, not a separate purchase for every director or PSC appointment. Choose the work you need with professional review and personal help. The packages explain fees and inclusions; ask us to confirm any additional work and total payable before you decide.


Easy to start remotely

Order a suitable service online and follow your Credas invitation. Have access to your email, supported identity documents and a camera-equipped device for the requested checks. You participate personally; your manager explains what is needed. Check evidence suitability before starting if you are unsure.


Preparation that keeps things moving

Consistent personal details and clear, suitable evidence help avoid unnecessary back-and-forth. Coddan reviews the results, clarifies outstanding information and investigates document-check problems where instructed. See the stages of the supported process; ordering, checks, our review and Companies House’s response are separate.


Quick access to the right help

An unclear invitation, a document question or a stalled stage need not leave you guessing. Contact your personal manager using the email or telephone details provided for your order. Explain what happened; they help establish what remains and the appropriate next step, without asking you to diagnose a specialist service.


ACSP verification, professionally handled

Coddan CPM Limited is a registered Authorised Corporate Service Provider (ACSP). Credas performs the supported checks; Coddan reviews the information and submits ACSP confirmation when satisfied that the required standard is met. Companies House then emails your Personal Code to the address provided for you. A completed check alone does not finish every stage.

TCSP and connected company services

Coddan is an HMRC-supervised trust or company service provider (TCSP), offering formation and company-administration assistance alongside verification. You can arrange the relevant next company task through us, including where another agent formed the company. AML customer checks serve a separate purpose from Companies House identity verification; connected services have their own scope and charges.

Your next company task

Your Personal Code, with professional help to use it where needed

Verification, code receipt and company work remain distinct

Your Personal Code belongs to you, not your company. It may be needed for relevant director or PSC roles when forming a new company or administering an existing company. Coddan can assist with supported role linkage and separately instructed filings. Receiving the code does not itself complete incorporation, an appointment or a confirmation statement.

Before ordering, email info@coddan.co.uk with your role, verification position, company name or number where relevant, difficulty and any relevant date. For document questions, describe the type and issuing country. We explain suitable work and charges before you decide. An enquiry creates no obligation to order. Evidence and confidential codes follow the appropriate secure process.

Ask for written confirmation of the selected work, charges, relevant service period and contact, and which service agreement, engagement letter or service schedule is available for your chosen service.


Start Your Business Today: Fast Formation Services to Meet All Compliance Standards

Part 1: One-Time Identity Verification for Companies House. Creating a Secure Future: Embracing One-Time Identity Verification for Companies House

Bypass the Bottlenecks: Guaranteed ID Verification for Companies House. Done-for-You IDV: Eliminate Digital Rejections and Compliance Blocks.
£40.00
+VAT

IdentityGuard Pro™

Recommended for

1
package

Buy Now IdentityGuard Pro™ — supported Companies House identity verification. Need to verify your identity for a new appointment, a planned company or an existing director or PSC role? This service helps UK customers complete the supported Credas checks with a personal manager to guide them. Coddan sets up your verification case, sends your invitation, reviews the results and explains any information still needed. You complete your own identity and liveness checks using suitable documents. Your manager is available by email or telephone for instructions, questions and progress updates, so you have someone to contact throughout the process.

£40.00 + £8.00 VAT = £48.00 payable for one individual. The fee covers the supported verification process, professional review and Coddan’s ACSP confirmation to Companies House when satisfied. Companies House then emails your Personal Code to you. Being both a director and PSC does not itself require two purchases. Formation, role linkage and company filings are separately instructed services. Already verified, or unsure whether your documents are suitable? Ask about the work you need before ordering. Otherwise, order IdentityGuard Pro for one person.



£65.00
+VAT

RapidVerify Pro™

Recommended for

2
package

Buy Now RapidVerify Pro™ — priority handling for your verification. Working towards a director appointment or company filing date? Choose this service when your supported identity-verification case needs priority attention from Coddan. We arrange your Credas invitation, review the information and results, clarify outstanding questions and submit our ACSP confirmation when satisfied. Your personal manager provides instructions, answers questions and updates you by email or telephone. The additional fee buys priority handling of Coddan’s work; personal-manager assistance and the applicable verification standards remain part of every package.

£65.00 + £13.00 VAT = £78.00 payable for one individual. Coddan targets processing within one business day where the supported route is suitable, all required information and checks are complete, and no further enquiries arise. Companies House issues your Personal Code separately; this target is not a promise of code delivery or filing completion within one day. Company filings are separately instructed. Order RapidVerify Pro with priority handling, or ask about your deadline and document suitability before ordering. An enquiry creates no obligation to order.



£125.00
+VAT

VerifyFlex Solutions™

Recommended for

3
package

Buy Now VerifyFlex Solutions™ — help when a document check raises questions. If the app has not accepted your document, you need to understand the problem before choosing the next step. Coddan manually examines the document to identify the issue, explains what needs attention and helps progress the supported Credas process. The service also covers arranging your verification case, reviewing the results and submitting ACSP confirmation when satisfied. Your personal manager communicates by email or telephone, giving instructions and explaining progress. Manual review supports the Credas process; it is not an independent verification route.

£125.00 + £25.00 VAT = £150.00 payable for one individual. This package adds investigation and guidance around document-check problems. It does not make an unsuitable document acceptable or promise successful verification. Companies House emails your Personal Code after Coddan’s ACSP confirmation. Before buying following an unsuccessful check, describe the document type, issuing country and message received, without attaching identity evidence to your initial email. We confirm suitable work and charges before you decide. Order VerifyFlex Solutions once the service fits your case. Company filings remain separately instructed.



£220.00
+VAT

FlexiVerify Option™

Recommended for

4
package

Buy Now FlexiVerify Option™ — non-biometric document review and Credas coordination. Need help presenting non-biometric identity documents for verification? Coddan manually reviews the documents, submits them to Credas and provides further explanations in response to Credas comments where required. Your personal manager explains what you need to provide, coordinates questions and keeps you informed by email or telephone. This service combines document work with the supported verification process and Coddan’s review of the results. Verification remains Credas-supported; manual document review does not replace the applicable identity checks or establish a separate Coddan-only route.

£220.00 + £44.00 VAT = £264.00 payable for one individual. The additional work is manual review and submission of non-biometric documents, with follow-up explanations to Credas where requested. Coddan submits its ACSP confirmation when satisfied; Companies House then emails your Personal Code. Before ordering, ask about your non-biometric documents and intended company task. Describe document types, issuing countries and any difficulty without sending sensitive evidence in the initial email. We confirm suitability and charges without an obligation to order. Order FlexiVerify Option after suitability is confirmed. Company filings are separately instructed.





Incorporate with Confidence: Securing the Future of Your Business through Compliance.

Streamline your overseas ID verification with our hassle-free Companies House bundles. Get started now and simplify your compliance journey!

Simplify your compliance with our hassle-free Companies House bundles for overseas ID verification. Get started today and enjoy a smoother process!
£40.00

IdentityGuard Pro™

Recommended for

1
package

Buy Now IdentityGuard Pro™ — supported verification from outside the UK. Living overseas and need Companies House identity verification for a director or PSC role? You can arrange the supported Credas process through Coddan without making a special trip to our office. We create your case, send your invitation, review the results and explain any information still needed. You provide suitable evidence and complete your own applicable identity and liveness checks. Your personal manager gives instructions, answers questions and updates you by email or telephone. The service is available for supported overseas documents; suitability depends on the evidence, not simply your nationality or country of residence.

£40.00 payable for one individual. UK VAT is not charged on this eligible overseas service. The price covers the supported verification process, professional review and Coddan’s ACSP confirmation when satisfied. Companies House emails your Personal Code to you; the code belongs to you, including where you have more than one UK company. Being both a director and PSC does not itself require two purchases. Formation, role linkage and company filings are separately instructed. Choose IdentityGuard Pro for straightforward supported verification, or ask about document suitability or existing verification before ordering.



£65.00

RapidVerify Pro™

Recommended for

2
package

Buy Now RapidVerify Pro™ — priority attention when you are arranging verification from abroad. If a UK company appointment or filing date is approaching, Coddan can prioritise its work on your supported verification case. We arrange your Credas invitation, review the information and results, clarify outstanding questions and submit ACSP confirmation when satisfied. Your personal manager helps you understand what is needed and communicates progress by email or telephone. Priority handling is the additional service; ordinary personal-manager assistance and the applicable verification standards are part of every package. You complete your own checks using suitable documents.

£65.00 payable for one individual. UK VAT is not charged on this eligible overseas service. Coddan targets processing within one business day where the supported route is suitable, all required information and checks are complete, and no further enquiries arise. This concerns Coddan’s work; Companies House code delivery and the underlying company filing are separate. Choose RapidVerify Pro when this priority service fits your needs. If you are unsure, tell us your relevant date, document type and issuing country before ordering. An enquiry creates no obligation. Company filings remain separately instructed.



£125.00

VerifyFlex Solutions™

Recommended for

3
package

Buy Now VerifyFlex Solutions™ — practical help with an overseas document-check problem. Has the app not accepted your identity document, leaving you unsure what to do next? Coddan manually examines the document to identify the issue and explains what needs attention within the supported Credas process. We arrange your case, review the results, clarify outstanding information and submit ACSP confirmation when satisfied. Your personal manager gives instructions and progress updates by email or telephone. This is document troubleshooting through Credas, not an independent manual-verification route. Living overseas alone does not make this additional service necessary.

£125.00 payable for one individual. UK VAT is not charged on this eligible overseas service. The additional work is investigation and guidance around document-check problems. It does not make every document acceptable or promise successful verification. Before purchasing after an unsuccessful attempt, describe the document type, issuing country and message received. Do not attach identity evidence to the initial enquiry. Coddan confirms suitable work and charges before you decide; another paid check is not automatically required. Companies House issues your Personal Code following Coddan’s ACSP confirmation. Formation and company filings are separate services.



£220.00

FlexiVerify Option™

Recommended for

4
package

Buy Now FlexiVerify Option™ — non-biometric document support for customers abroad. Where your case calls for non-biometric identity documents, Coddan manually reviews them, submits them to Credas and provides further explanations in response to Credas comments where required. Your personal manager explains the evidence needed, coordinates questions and keeps you informed by email or telephone. We also arrange the supported verification process and review the results before ACSP confirmation. The work remains Credas-supported and does not replace the applicable identity checks. Overseas residence alone is not a reason to buy this package; the document work required determines its suitability.

£220.00 payable for one individual. UK VAT is not charged on this eligible overseas service. The fee includes manual review and submission of non-biometric documents to Credas, plus explanations requested by Credas. Coddan submits its ACSP confirmation when satisfied, and Companies House emails your Personal Code. Ask about your available document types, issuing countries and intended company task before ordering, without sending sensitive evidence in the initial email. We confirm suitability and charges before you decide whether to proceed. Formation, role linkage, company filings, translation and document legalisation are separately instructed.





PROFESSIONAL ORIENTATION

Companies House identity verification: understand your options

Efficient ID verification starts with clear instructions, suitable evidence and knowing who handles each step. This guide explains your Companies House identity checks through Credas, Coddan’s professional review and confirmation, and the Personal Code that Companies House issues. Understand what to prepare, how your personal manager helps and which support you need.

Coddan’s supported service suits UK and overseas directors and people with significant control (PSCs) who want clear instructions, professional review and someone to contact about progress. Your personal manager communicates by email or telephone, explains what to provide and updates your order and verification status. Normal manager assistance comes with every verification package; priority handling is a separate choice. Already verified through an accepted route? We help establish whether only code use, role linkage or another company task remains.

Navigating the Companies House identity verification process can be more complicated than it sounds — especially if the GOV.UK portal doesn't accept your documents or doesn't play nicely. That's where Coddan CPM comes in. As a licenced Authorised Corporate Service Provider (ACSP), Coddan CPM offers fast ID verification for Companies House, handling a wider range of identification methods and edge cases that the direct government system often can't accommodate. Whether you're a director, person of significant control, or filing agent, we handle efficient Companies House ID verification smoothly and professionally—no head-scratching over a non-intuitive portal. Straightforward, reliable, and built around your needs.

Verification for several people or professional clients

Per-person packages and discounted quotations

Each verification package covers one individual, not each company or appointment. Being both a director and PSC does not itself require two purchases. Coddan offers discounted quotations for several individuals and for professional intermediaries arranging verification for clients.

Email info@coddan.co.uk before ordering. Give the organisation’s name and legal structure, the number of distinct people needing verification, relevant dates and coordination needs. Intermediaries should also give their firm’s name and say whether the enquiry concerns one client organisation or several. We confirm suitable work and discounted charges before you decide; an enquiry creates no obligation.

Each person completes their own checks. We establish who instructs and pays, the agreed contacts and their authority to receive updates. Coordination or payment does not give access to someone else’s evidence or Personal Code. Confidential information follows the appropriate secure process.

Navigating the world of corporate compliance just got a whole lot simpler with Coddan CPM’s Personal Code lifecycle explanation. Under ECCTA rules, every director or Person with Significant Control (PSC) gets a unique Personal Code after verification—think of it as your compliance passport, required for every new appointment or annual confirmation statement. With Coddan CPM, you don’t just get guidance; you get total peace of mind knowing your Personal Code is managed securely and always ready when you need it. No more second-guessing or lost paperwork—just seamless linking of your Personal Code to every corporate role, so you can focus on running your business, not chasing compliance details.

Start with what has already happened

Not yet verifiedChoose an applicable verification route.
Attempt unsuccessfulEstablish what failed before selecting the next route.
Successfully verifiedCompanies House issues the Personal Code.
Code receivedThe applicable role-linkage or corporate step may remain.

What an Authorised Corporate Service Provider does

Coddan CPM Limited appears on the Companies House list of Authorised Corporate Service Providers and is supervised by HMRC for anti-money laundering purposes. As your ACSP, Coddan reviews the evidence and results, considers outstanding questions and decides whether the required verification standard has been met. Registration identifies the provider responsible for that work; it is not government endorsement of an outcome.

SUPPORTED MODEL AND RESPONSIBILITY

Illustration: a straightforward supported verification

A director choosing the straightforward service receives instructions and a Credas invitation. They supply suitable evidence and complete their own checks. Their manager reviews progress and explains anything outstanding. After Coddan is satisfied and submits confirmation, the director looks for the Personal Code email sent by Companies House.

Illustration: when information requires clarification

The app has not accepted a document. Coddan first investigates what the problem is rather than assuming another purchase is needed. Where separately instructed, we manually review the document, coordinate supported submission to Credas and answer Credas queries. This remains a Credas-supported process, not independent verification by Coddan.

Who does what in your supported verification

1. IndividualProvides their own information and evidence.
2. CredasPerforms the applicable identity and document checks.
3. CoddanReviews the information and makes the ACSP decision.
4. Companies HouseReceives the notification and issues the Personal Code.

What Coddan does within the supported process

  • reviews your order, creates the Credas case and arranges the invitation;
  • gives personal-manager instructions and reviews the check results;
  • clarifies missing or inconsistent information and explains the next step;
  • decides whether it is satisfied that the standard has been met;
  • keeps the records required of the ACSP; and
  • notifies Companies House after the required standard is met.

What Coddan-supported verification does not complete

The supported verification does not itself complete Personal Code use, director or PSC role linkage, incorporation, appointment, a Confirmation Statement or another corporate filing.

Your verification purchase covers the selected checks and professional work, not every later company service. Customer due diligence is a separate obligation. If your applicable tasks are complete, no further service is needed.

PROCESS, EVIDENCE AND ROUTE

Efficient ID verification: from preparation to Companies House notification

  1. Provide informationCoddan reviews your order and creates the Credas case using your personal and contact details.
  2. Supply evidenceCoddan arranges the invitation by email or SMS; you follow it to supply the requested evidence.
  3. Complete checksYou complete your own supported identity and liveness checks through Credas.
  4. ACSP decisionCoddan reviews the result and decides whether the standard has been met.
  5. NotificationCoddan submits the required verification information when satisfied.
  6. Personal CodeCompanies House emails your Personal Code to the address provided for you.

Technology performs the applicable identity and document checks

Your checks, supported by professional review

Credas performs the supported document and identity checks, including the requested liveness check. Coddan then examines the results and clarifies outstanding information. A technology result is evidence for our decision, not a substitute for Coddan’s ACSP responsibility. Your manager explains what remains at each stage, from completing your checks to Coddan’s confirmation submission.

Information check

Personal information is considered against the evidence supplied.

Document check

Applicable document features are checked through the supported process.

Person-to-evidence check

The process checks that the identity evidence belongs to the person presenting it.

Result for review

The resulting information is made available for Coddan’s consideration.

Personal Code issued separately

A successful technology result does not itself mean that Companies House has issued a Personal Code.

Circumstances still matter

Suitability depends on the documents and supported checks, not overseas residence alone.

Professional review before ACSP confirmation

Professional responsibility remains with Coddan CPM Limited

Companies House guidance requires an ACSP using a commercial provider or platform to remain satisfied that the required steps have been completed and to be able to explain and evidence its conclusion.

Review the result

Coddan considers what the checks establish and what remains unresolved.

Consider discrepancies

An inconsistency is considered before any notification is made.

Reach a decision

Coddan decides whether it is satisfied that the required standard has been met.

Retain required records

Coddan keeps the required verification evidence and check records; retention is not a customer document-vault service.

Notify Companies House

The required verification information is submitted after Coddan is satisfied.

Confirm the professional step

Your manager can explain whether the checks, review or ACSP submission is complete and what remains.

Why complete and consistent personal information matters

Provide information about yourself, including names, former names, dates, addresses and document details, rather than substituting company details. Tell your personal manager about differences or missing information early. Coddan reviews what you supply and explains any clarification needed before reaching its decision. Suitable evidence and clear information help avoid unnecessary back-and-forth during the checks.

Information the individual provides

The process concerns the person’s identity and evidence

Personal particulars

Provide your full name, former names, date of birth, home address and requested address history, plus accurate contact details.

Identity evidence

Evidence must be suitable for the checking route being used.

Secure participation

Use your verification invitation and complete the requested checks personally. Your manager helps with instructions.

Clarification where needed

Tell your manager about name differences, missing information or a document problem so they can explain the appropriate response.

Individual responsibility

Complete your own identity and liveness checks; your manager explains the instructions and helps with questions.

Evidence depends on the applicable checking route

Confirm supported evidence before beginning

Have access to your email, suitable identity documents and a camera-equipped device for the requested capture and liveness checks. If unsure, describe the document type and issuing country at info@coddan.co.uk before ordering, without attaching identity evidence. We confirm the supported route; a document that can be uploaded is not necessarily one that can be verified.

For document photographs, use good lighting, avoid glare and keep the whole document clear and in frame. Follow your invitation’s capture instructions; Credas’s document-capture guidance gives practical examples. Tell us before ordering if a device, camera or liveness difficulty may prevent participation, so we can establish what assistance is available.

If an invitation does not arrive, will not open or looks doubtful, contact your personal manager through the details provided for your order, or use Coddan’s published contact details. Ask them to confirm the invitation before following it; a displayed sender name alone is not proof. Do not send identity evidence or confidential codes in an ordinary initial email.

Verification evidence is handled through the supported secure process, not published as document images on the company register. The ACSP standard requires verification evidence and check records to be retained for seven years. After you connect your verified identity to Companies House records, a public statement identifies you, the verification date, the ACSP and its AML supervisor. See Companies House’s explanation of the public statement and Coddan’s privacy policy.

Verify directly with Companies House or choose Coddan’s supported service

Free Companies House route

The direct service is free. GOV.UK One Login guides you to an app, online security questions or a participating Post Office depending on eligibility. It may suit UK or overseas customers; it is not an app-only route.

Review the free route
Coddan-supported route

Choose paid support if you want Coddan to arrange the Credas case, provide personal-manager instructions, review results and clarify outstanding information. You complete your own checks; Coddan submits ACSP confirmation when satisfied. Companies House issues the Personal Code. See our process.

Proceed with Coddan-supported verification

The straightforward UK service is £40.00 + £8.00 VAT = £48.00 payable for one individual. View UK package scope and ordering choices. Overseas service choices are shown separately; ask us to confirm the applicable tax treatment and total for your instruction. Residence alone does not determine document suitability.

Additional document work, priority handling and company filings have their own scope and charges. You can order a suitable published service directly; a quotation is useful where the work is uncertain. Neither route guarantees acceptance, and accepted existing verification need not be purchased again.

ROLES, DATES AND SEPARATE STAGES

Director verification and the related appointment or filing

Verification does not itself appoint a director

An existing director provides their Personal Code through the applicable Confirmation Statement process for each company. A new director provides it through the applicable incorporation or appointment process.

Review the identity-verification position for a director

Company formation remains a separate corporate event

Coordinate connected work without merging the stages

Identity verification may be required in connection with a new company, but it does not create the company, determine the appropriate formation route or complete the incorporation filing. Coddan can also help with a separately instructed company formation, with its own agreed work and charges.

Companies House issues the Personal Code

Following successful verification and Coddan’s confirmation, Companies House emails your Personal Code to the address provided for you. Keep that address accurate and accessible. If the code has not arrived, check spam or junk, then ask your manager to check the address submitted. If the address is correct, contact Companies House and ask for its ACSP team to resend the email. Companies House’s Personal Code guidance explains access and recovery.

Your Personal Code and company authentication code: which do you need?

Personal Code — the individual

Your 11-character code identifies your verified identity. Use it for the applicable director or PSC requirements. It belongs to you, not one company, and holding several appointments does not automatically require repeat verification.

Company authentication code — the company

Often called the WebFiling code, this six-character alphanumeric code authorises relevant electronic company filings. It does not verify a person. Official request and management guidance explains its separate procedure, including overseas-company differences.

For a director appointment, the individual’s Personal Code is supplied with the appointment. An electronic confirmation statement can require the company code for filing authority and directors’ Personal Codes for verification linkage. A PSC supplies their Personal Code separately for their PSC role. Requirements depend on the submission route; one code does not replace the other, the company registration number or a GOV.UK One Login password.

Describe your intended task to your manager without sending codes in an ordinary enquiry email. We explain which information is needed and the appropriate secure process. Possessing a code does not authorise unrequested future filings.

Understand your Companies House Personal Code

Who is currently within the identity-verification requirements

Distinguish current requirements from later phases

Current Companies House guidance covers directors or equivalent roles, directors of overseas companies registered in the UK, PSCs and people applying to register as ACSPs.

Companies House lists verification for people who file, limited partnerships, corporate directors, corporate LLP members and officers of corporate PSCs as later phases. Check the current official guidance for the role and event concerned; those categories do not all follow the same timetable.

When action is required depends on the role and event

Existing directorThe applicable next Confirmation Statement for each company.
New directorThe applicable incorporation or appointment process.
PSCA separate 14-day period determined by the person’s circumstances.
Director and PSCThe code must be provided separately for each role.
Overseas companyThe anniversary of the UK establishment’s registration applies.

If a requirement is not completed on time, an offence or financial consequence may arise under the applicable rules. A company cannot file its Confirmation Statement unless all its directors are verified. The precise position depends on the person’s role and circumstances.

Check the current dates for your particular role

What an unsuccessful verification attempt means

Tell your manager where the process stopped and the message shown, without sending sensitive evidence in an ordinary enquiry. A blurred image, an interrupted check, an unsuitable document and a mismatch in Companies House records are different problems. Coddan can explain the information needed and, where instructed, manually examine a document to identify why the app did not accept it. Our service remains Credas-supported; manual review is not an independent verification route.

Where appropriate, the response may be clearer supported evidence, clarification, a supported retry or another legitimate route. Check the included work and any further charge before arranging additional attempts or document work. Do not place another paid verification order simply because a check stopped.

If you want to cancel, cannot provide suitable evidence or receive an unsuccessful result, contact your manager to establish the work completed and the applicable cancellation or refund position. These are different circumstances; payment does not guarantee successful verification.

Understand what to do after an unsuccessful attempt

Why Companies House requires identity verification

Improving the reliability of the register

Identity verification is intended to reduce fraud risk and improve the transparency, trust and accuracy of information on the Companies House register. It makes impersonation more difficult, but it does not make misuse impossible.

KYC checks and Companies House identity verification: what’s the difference?

These checks can use some of the same information, but they serve different purposes.

KYC/AML customer due diligence

Coddan obtains and reviews relevant customer information, identity evidence, ownership or control information and the purpose of the instructed work. This helps us understand the customer and business relationship. Completing due diligence does not itself produce a Companies House Personal Code.

Companies House identity verification

The individual completes supported identity checks. Coddan reviews the results, clarifies outstanding information and submits ACSP confirmation when satisfied. Companies House issues the Personal Code; using it for a director or PSC role remains a separate action.

Tell your manager which checks you have already completed. We establish what remains and whether existing information is suitable for the instructed work; evidence cannot always be reused automatically. Two obligations do not automatically mean two paid verification packages. A Personal Code does not itself complete all customer due diligence.

Verification does not prove every company activity or filing is legitimate. Read HMRC’s customer due-diligence explanation for the separate AML purpose.

Verification, Personal Code use and role linkage are separate

1. VerificationIdentity is checked through an applicable route.
2. Personal CodeCompanies House issues the code to the individual.
3. Role linkageThe code is provided for each applicable role.
4. Corporate eventThe appointment, formation or filing remains separate.
Understand the director or PSC role-linkage step
QUESTIONS AND NEXT DESTINATIONS

Frequently asked questions about Coddan-supported verification

Questions about choosing and completing a verification route

Choose according to the task that remains

Open each question for a concise explanation. Where another professional job is involved, follow the relevant guidance to understand the separate work and any charges.

Questions about what happens after verification

Identify the next remaining stage

Successful verification may lead to a Personal Code, role-linkage action or a separate corporate event. The appropriate destination depends on the role and what has already been completed.

For a pre-order question, email info@coddan.co.uk with your role, current verification or code position, company name or number where relevant, difficulty and any relevant date. Describe document types and issuing countries rather than attaching evidence. Coddan explains suitable work and charges before you decide; an enquiry creates no obligation. Ask about the available written service agreement, engagement letter or service schedule recording your selected work, charges and Coddan contact.