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Coddan CPM Ltd. – Company Registration Agent in the UK

Breaking Barriers: How Our Human-Centric Approach Enhances Companies House ID Checks

Step 1
Gather Information
Step 2
Get Identity Evidence
Step 3
Check Document Authenticity
Step 4
Confirm Identity and Ownership
Step 5
Keep Records of the Checks
Step 6
Make a Decision and Notify
Companies Registry's e-Services Portal Identity Verification Navigating Companies House ID Check: How Our Human-Centric Approach Simplifies Identity Verification

PRACTICAL VERIFICATION JOURNEY

Prepare your information, complete your checks—with personal help

Preparing for Companies House identity verification as a UK or overseas director or person with significant control (PSC)? This guide helps you get suitable information and evidence ready and understand the steps to completion. Choose Coddan’s supported service for Credas case setup, clear instructions, professional review and ACSP confirmation when satisfied. If you have already verified through an accepted route, we help identify any remaining code or company task.

Skip the red tape and get straight to business with streamlined Companies House ID verification from Coddan CPM. Whether you choose the free GOV.UK One Login route or opt for extra support through an Authorised Corporate Service Provider, you’ll breeze through the process with minimal fuss. Just grab your biometric passport, UK driving licence, or one of several accepted documents, plus your address and move-in year, and you’re good to go. Once verified, you get a unique 11-character code that links all your company roles—tidy, seamless, and secure. Streamlined ID verification for Companies House keeps you compliant, helps you avoid fines or blocked filings, and gives your business operations a clean bill of health. No hidden hoops, no surprise fees—just a straightforward solution to meet regulatory requirements with confidence and style.

Your personal manager is your contact by email or telephone. They explain what to provide, give instructions, communicate progress and update your order and verification status. Normal manager assistance is included with every verification package; paid priority handling, extended consultation and continuing company support are separate choices.

Identity evidence and confidential codes follow the supported secure process, rather than an ordinary initial email. Read our privacy policy.

You may also use the free Companies House route through GOV.UK One Login where suitable. Accepted existing verification does not require another purchase simply because you hold another role or company. If all applicable steps are complete, no further service is needed.

Simple choices with clear costs

Straightforward UK verification is £40.00 + £8.00 VAT = £48.00 for one individual, including supported checks, professional review and Coddan’s confirmation when satisfied. Compare services and inclusions. Ask about uncertain work before buying; suitable preparation and personal help are part of the service’s value.

Easy to begin from the UK or overseas

Order a suitable service online; Coddan creates your Credas case and arranges the email or SMS invitation. Complete your own supported checks remotely with suitable documents and a camera-equipped device for capture and liveness. Check what to prepare and ask us about document suitability or access difficulties.

Fast to progress with suitable preparation

Prepare accurate personal details, address history and suitable evidence before starting. Tell your manager about name variations or missing information early. Coddan reviews the results and explains outstanding questions, helping avoid unnecessary back-and-forth. Preparation, your checks, our review and Companies House’s response are distinct stages; priority handling is separately selected.

Quick access to help with your next step

Contact your personal manager when an invitation is unclear, a document raises questions or you are unsure where the process stopped. Describe the message or difficulty so we can explain what needs attention. Practical assistance helps you understand whether a check, clarification, review or later company action remains.

ACSP review and confirmation, professionally handled

Coddan CPM Limited is a registered Authorised Corporate Service Provider (ACSP). We review your Credas results, clarify outstanding information and submit confirmation when satisfied that the standard is met. Companies House emails your Personal Code; finishing the checks alone does not complete every stage. Understand the supported process.

TCSP support for connected company work

Coddan is an HMRC-supervised trust or company service provider (TCSP), offering relevant formation and company-administration services alongside verification. AML customer checks remain separate from Companies House identity verification. These provider roles identify our responsibilities; they do not imply government endorsement. You can request supported company work even if Coddan did not form your company.

Your Personal Code and the company task that follows

The Personal Code belongs to you, the verified individual. It may be needed for new-company incorporation or relevant director and PSC roles and filings involving an existing company. Code issue, role linkage and the underlying filing remain distinct. Arrange suitable verification and limited-company formation or existing-company administration through Coddan without finding another provider for that supported work. Later services have their own scope and charges.

Before ordering, email info@coddan.co.uk with your role, verification position, difficulty and any relevant date. Include the company name or number where useful; describe document types and issuing countries without attaching evidence or codes. Organisations and professional firms arranging verification for several people can enquire here too. We explain suitable work and charges before you decide; an enquiry creates no obligation.

Ask about the available written service agreement, engagement letter or service schedule recording selected work, charges and your Coddan contact.

Find guidance for your present verification position

Start Your Business Today: Fast Formation Services to Meet All Compliance Standards

Streamline your overseas ID verification with our hassle-free Companies House bundles. Get started now and simplify your compliance journey!

Simplify your compliance with our hassle-free Companies House bundles for overseas ID verification. Get started today and enjoy a smoother process!
£40.00

IdentityGuard Pro™

Recommended for

1
package

Buy Now IdentityGuard Pro™ — supported verification from outside the UK. Living overseas and need Companies House identity verification for a director or PSC role? You can arrange the supported Credas process through Coddan without making a special trip to our office. We create your case, send your invitation, review the results and explain any information still needed. You provide suitable evidence and complete your own applicable identity and liveness checks. Your personal manager gives instructions, answers questions and updates you by email or telephone. The service is available for supported overseas documents; suitability depends on the evidence, not simply your nationality or country of residence.

£40.00 payable for one individual. UK VAT is not charged on this eligible overseas service. The price covers the supported verification process, professional review and Coddan’s ACSP confirmation when satisfied. Companies House emails your Personal Code to you; the code belongs to you, including where you have more than one UK company. Being both a director and PSC does not itself require two purchases. Formation, role linkage and company filings are separately instructed. Choose IdentityGuard Pro for straightforward supported verification, or ask about document suitability or existing verification before ordering.



£65.00

RapidVerify Pro™

Recommended for

2
package

Buy Now RapidVerify Pro™ — priority attention when you are arranging verification from abroad. If a UK company appointment or filing date is approaching, Coddan can prioritise its work on your supported verification case. We arrange your Credas invitation, review the information and results, clarify outstanding questions and submit ACSP confirmation when satisfied. Your personal manager helps you understand what is needed and communicates progress by email or telephone. Priority handling is the additional service; ordinary personal-manager assistance and the applicable verification standards are part of every package. You complete your own checks using suitable documents.

£65.00 payable for one individual. UK VAT is not charged on this eligible overseas service. Coddan targets processing within one business day where the supported route is suitable, all required information and checks are complete, and no further enquiries arise. This concerns Coddan’s work; Companies House code delivery and the underlying company filing are separate. Choose RapidVerify Pro when this priority service fits your needs. If you are unsure, tell us your relevant date, document type and issuing country before ordering. An enquiry creates no obligation. Company filings remain separately instructed.



£125.00

VerifyFlex Solutions™

Recommended for

3
package

Buy Now VerifyFlex Solutions™ — practical help with an overseas document-check problem. Has the app not accepted your identity document, leaving you unsure what to do next? Coddan manually examines the document to identify the issue and explains what needs attention within the supported Credas process. We arrange your case, review the results, clarify outstanding information and submit ACSP confirmation when satisfied. Your personal manager gives instructions and progress updates by email or telephone. This is document troubleshooting through Credas, not an independent manual-verification route. Living overseas alone does not make this additional service necessary.

£125.00 payable for one individual. UK VAT is not charged on this eligible overseas service. The additional work is investigation and guidance around document-check problems. It does not make every document acceptable or promise successful verification. Before purchasing after an unsuccessful attempt, describe the document type, issuing country and message received. Do not attach identity evidence to the initial enquiry. Coddan confirms suitable work and charges before you decide; another paid check is not automatically required. Companies House issues your Personal Code following Coddan’s ACSP confirmation. Formation and company filings are separate services.



£220.00

FlexiVerify Option™

Recommended for

4
package

Buy Now FlexiVerify Option™ — non-biometric document support for customers abroad. Where your case calls for non-biometric identity documents, Coddan manually reviews them, submits them to Credas and provides further explanations in response to Credas comments where required. Your personal manager explains the evidence needed, coordinates questions and keeps you informed by email or telephone. We also arrange the supported verification process and review the results before ACSP confirmation. The work remains Credas-supported and does not replace the applicable identity checks. Overseas residence alone is not a reason to buy this package; the document work required determines its suitability.

£220.00 payable for one individual. UK VAT is not charged on this eligible overseas service. The fee includes manual review and submission of non-biometric documents to Credas, plus explanations requested by Credas. Coddan submits its ACSP confirmation when satisfied, and Companies House emails your Personal Code. Ask about your available document types, issuing countries and intended company task before ordering, without sending sensitive evidence in the initial email. We confirm suitability and charges before you decide whether to proceed. Formation, role linkage, company filings, translation and document legalisation are separately instructed.





Incorporate with Confidence: Securing the Future of Your Business through Compliance.

Part 2: One-Time Identity Verification for Companies House. Creating a Secure Future: Embracing One-Time Identity Verification for Companies House

Bypass the Bottlenecks: Guaranteed ID Verification for Companies House. Done-for-You IDV: Eliminate Digital Rejections and Compliance Blocks.
£40.00
+VAT

IdentityGuard Pro™

Recommended for

1
package

Buy Now Identity Verification Bundle – Companies House Verification for £40. Advised for
Identity verification doesn't have to mean facing an unfamiliar process alone. Coddan CPM's Identity Verification Bundle pairs directors, Persons with Significant Control (PSCs), and overseas entrepreneurs with direct, professional support throughout — not just an automated form to submit. As an Authorised Corporate Service Provider (ACSP), we guide you through the requirements personally. The process is fully online and typically takes just a few minutes to begin. Using secure Identity Document Validation Technology (IDVT) combined with hands-on compliance oversight from our team, we verify your identity accurately while protecting your personal information at every stage.

Whether you're forming a new UK company, accepting a director appointment, or updating an existing corporate record, our team is on hand to answer questions and catch issues before they cause delays. We support both UK residents and international applicants, offering practical, one-to-one guidance where documentation or verification requirements are more complex. Identity verification can feel daunting without the right support — our experienced team makes sure you're never working it out alone. For just £40, the Identity Verification Bundle delivers secure verification with real human support behind it. Fast Verification. Personal Support. Trusted ACSP Expertise.



£65.00
+VAT

RapidVerify Pro™

Recommended for

2
package

Buy Now Fast-Track Expert ID Verification™ – Priority Companies House Compliance for £65. Suggested for
When time matters, having real people on your case makes all the difference. Coddan CPM's Fast-Track Expert ID Verification™ service gives directors, Persons with Significant Control (PSCs), LLP members, and business owners direct access to experienced compliance specialists — not just a faster queue. As an Authorised Corporate Service Provider (ACSP), we combine advanced Identity Document Validation Technology (IDVT) with personal, human review of every application for accuracy, consistency, and regulatory compliance. This hands-on approach minimises avoidable delays while ensuring your verification is handled securely and personally, from start to finish. Available to both UK residents and overseas entrepreneurs.

Simply provide your identity documents and proof of address via our secure verification portal, and our compliance team will personally handle your process from submission to completion. Where documentation is complete and no additional verification is required, most applications are processed within one business day — and if further information is needed, a real person from our team contacts you promptly to keep things moving. Whether incorporating a UK company, accepting a director appointment, or updating an existing record, Fast-Track Expert ID Verification™ pairs speed with genuine personal support. Priority Processing. Personal Support. Trusted ACSP Verification.



£125.00
+VAT

VerifyFlex Solutions™

Recommended for

3
package

Buy Now Expert Identity Verification™ – Two Professional Verification Pathways for £125. Endorsed for
Not every verification fits a purely automated process — and that's exactly why Coddan CPM built Expert Identity Verification™ around two pathways, so there's always a human-led option when you need one. Our Fast-Track Digital Verification uses secure Identity Document Validation Technology (IDVT) to verify eligible biometric identity documents quickly, but where that route isn't suitable, our Expert Manual Verification puts trained compliance specialists directly on your case.

Conducted under our regulated Authorised Corporate Service Provider (ACSP) framework, this manual route accommodates a broader range of supporting documentation, including combinations of government-issued photo identification and acceptable proof of address — reviewed personally, application by application, rather than processed automatically. Verification records are retained securely in accordance with applicable legal and regulatory requirements. Both pathways are designed to satisfy Companies House identity verification requirements and support the issue of an individual's Companies House personal code, subject to successful verification. Whether you're a UK resident, overseas director, or international entrepreneur, our specialists are genuinely available to help you choose and complete the right route. Digital Where Possible. Expert Where Necessary. Personal Support, Every Time.



£220.00
+VAT

FlexiVerify Option™

Recommended for

4
package

Buy Now FlexiVerify Option™ – Expert Manual Identity Verification for £220. Proposed for
Not every applicant fits neatly into an automated process — and that's exactly where Coddan CPM's FlexiVerify Option™ is built to help. We provide a professionally managed, human-led alternative for UK and overseas clients who require a more flexible verification pathway under our regulated Authorised Corporate Service Provider (ACSP) framework. While our Fast-Track Digital Verification uses secure Identity Document Validation Technology (IDVT) for eligible biometric documents, FlexiVerify Option™ exists specifically for cases where that route isn't suitable — handled directly by experienced compliance professionals, not a fallback algorithm.

Our manual verification process supports a wider range of acceptable identity evidence, including government-issued photo identification and supporting proof of address, subject to applicable regulatory requirements. Documents can be submitted remotely through our secure portal or presented in person where appropriate, with each application assessed individually by a real specialist rather than relying solely on automated decision-making. As a regulated ACSP, we maintain secure verification records in accordance with applicable legal and anti-money laundering record-keeping requirements, providing a complete audit trail and genuine professional oversight throughout. Whether an overseas entrepreneur, company director, or Person with Significant Control (PSC), FlexiVerify Option™ means a real person is on your case. Flexible Verification. Human Expertise. Personal Support, Fully Engaged.





Practical starting point

Begin with your present verification position

Staying on the right side of Companies House just got simpler. Streamlined ID verification for Companies House, offered through Coddan CPM as a registered Authorised Corporate Service Provider (ACSP), helps directors and persons with significant control tick this mandatory box without the headache. Using accepted documents — a biometric passport, UK driving licence, Biometric Residence Permit, Biometric Residence Card, or Frontier Worker Permit — alongside your address details, the process is straightforward and secure. Once verified, you’ll receive a unique 11-character personal code that ties your identity to all your company roles in one go. Skip it, and you risk fines of up to £10,000, prosecution, or blocked company filings — none of which make for a good Tuesday. Whether you go free via GOV.UK One Login or opt for supported verification, Coddan CPM is on hand to guide you through.

For streamlined ID verification, this practical guide helps UK and overseas individuals prepare suitable information and evidence, follow the required checks and recognise what remains after Companies House identity verification. Before selecting a route or service, establish what has already happened: you may need straightforward verification, help with a particular difficulty, a related company task—or no further action.

Your present position determines the next step

Not yet verifiedChoose an applicable route and prepare the required information and evidence.
Attempt unsuccessfulIdentify what prevented completion before choosing the next appropriate destination.
Verification completedCompanies House issues the Personal Code; role linkage and company filings remain separate.
All applicable steps completedNothing Further Required may be the correct outcome.
Orientation

Identity verification is only one stage. Companies House issuing a Personal Code, connecting the verified identity to a director or person with significant control (PSC) role, and completing an incorporation, appointment, confirmation statement or other filing are separate tasks.

Coddan helps customers who want a supported verification service as well as those with particular document or completion questions. You provide your personal details, suitable evidence and personal participation in the checks; Coddan arranges the Credas-supported process, reviews the results, seeks clarification where necessary and submits verification confirmation to Companies House when satisfied.

Your personal manager provides instructions, explains required information, communicates progress and updates order and verification status by email or telephone. This practical assistance is part of the ID service, not the same as paid priority handling, extended consultation or continuing support. If an accepted verification is already complete, do not buy another check merely to obtain help with a different task.

Prepare your details

Prepare the personal information Companies House requires

For an ACSP verification, current Companies House guidance requires the agent to obtain the person’s full name and former names, date of birth, home address, address history for the previous 12 months and email address.

Prepare evidence before starting the checks

  • Use an identity document permitted for the selected route.
  • Check that it has not been cancelled or replaced and that any applicable expiry rule is satisfied.
  • Use an email address the individual controls and can continue to access.
  • Be ready to explain former names or address-history gaps where relevant.

For Coddan’s service, also provide the telephone number needed for the invitation and follow your manager’s instructions for the selected checks. Confirm your document type and country of issue before ordering if suitability is uncertain; an official evidence list is not a promise that every document is supported by Coddan’s configured process.

Remote participation requires access to the invitation, a suitable internet-connected device and the camera or other functions required by the instructed checks. Prepare the original document and a well-lit space. Keep the whole document in view and avoid glare when capturing it. Follow the supplied instructions rather than sending substitute photographs by ordinary email.

If a disability, accessibility need, device limitation or difficulty using the invitation may prevent participation, describe the difficulty before paying. Your manager can explain the supported arrangements and establish whether this service is suitable; an alternative device, assisted route or non-digital option is not automatically available.

Check names, addresses and records before beginning

Resolve explainable differences rather than guessing

Review how the individual’s name, date of birth, address and email are recorded. A difference does not automatically prevent verification, but it may need to be understood and supported with suitable evidence.

Do not alter accurate identity information merely to imitate a company record. Where the Companies House record itself is wrong, record correction is a separate professional job.

Illustrative example

Example: an overseas individual preparing to verify

An overseas director has a current biometric passport, uses a different transliteration of their name on one older company record and has moved within the last 12 months. The practical task is to select a route that accepts the evidence, prepare the address history and establish whether the company record needs separate correction.

Overseas residence does not itself require paid support. The individual may first assess the free Companies House route. If an ACSP route is selected and suitable, the agent must apply the Companies House standard.

Choose the free Companies House route or an ACSP route

Free Companies House routeGOV.UK One Login asks questions and directs the individual to an applicable method, which may involve an app, online security questions or a participating Post Office.

Review the free Companies House service

Coddan’s paid, Credas-supported routeChoose a suitable published service for supported checks, personal-manager instructions, Coddan’s professional review and ACSP confirmation when the standard is met. Companies House—not Credas or Coddan—then issues the Personal Code.

Compare Coddan’s services and order online

Choose according to eligibility, evidence, circumstances and the support genuinely required—not because one route is presented as universally superior.

The published UK IdentityGuard Pro service is a one-time fee of £40 plus £8 VAT: £48 total for one individual. It covers the supported verification work described above, not an entire company or every director and PSC. Review the selected service’s inclusions before ordering. Ask about your circumstances if another document route or service is needed; do not assume a higher-priced option is necessary.

There is no need to request a quotation before ordering a suitable published service. If you are overseas or unsure which service and charging treatment apply, ask for confirmation before payment rather than assuming the UK total applies. Priority handling is a separate selected option, not a guarantee of verification, code delivery or filing by a particular date.

What the free Companies House route may involve

The free service uses GOV.UK One Login. The method offered depends on the answers and evidence available. The process concerns the person, so answers must be about the individual rather than the company.

If the free route is suitable and completed successfully, another identity-verification service is not required. The individual should then consider only the Personal Code, role-linkage or corporate task that actually remains.

Optional professional route

What supported verification through an ACSP involves

A registered ACSP obtains the required information and evidence, performs or arranges the required checks, keeps the prescribed records and decides whether it is satisfied that the Companies House identity-verification standard has been met.

CODDAN CPM LIMITED ACSP appears on the Companies House public ACSP list with HMRC as its AML supervisor. Registration identifies its authorised-agent status; the value of this service is the preparation, supported checks, professional review and completion guidance actually provided. It is not a government endorsement or a solicitor service.

Companies House permits more than one evidence-checking option for ACSPs generally. Coddan’s confirmed service uses Credas, with Coddan reviewing the case and seeking clarification where necessary. Document-problem review does not mean an independent manual verification outside Credas or guaranteed acceptance of a document.

AML/KYC customer checks versus Companies House verification
AML, know-your-customer (KYC) and customer-due-diligence (CDD) checks concern the provider’s customer relationship and relevant money-laundering obligations. Companies House identity verification follows its own standard and authorised confirmation process. Passing a bank’s, formation agent’s or another provider’s KYC check does not by itself establish Companies House verified status. Equally, a Companies House Personal Code does not remove separate customer checks required for another service. ACSP registration and AML supervision remain distinct.

How Coddan supports streamlined ID verification

  1. Select and start: choose a suitable service and order online. Coddan reviews the order and the task to be completed.
  2. Set up the case: supply the requested personal details, accessible email address and telephone number. Coddan creates the Credas case and arranges the email or SMS invitation.
  3. Prepare evidence: follow your manager’s instructions and use documents supported for your case.
  4. Participate personally: complete the instructed Credas document and identity checks, including the applicable live-person checks. An intermediary cannot complete the individual’s personal checks for them.
  5. Professional review and clarification: Coddan reviews the information and results, asks for further evidence or explanations where necessary and makes its own satisfaction decision.
  6. ACSP confirmation: when satisfied that the Companies House standard is met, Coddan submits the verification confirmation. Companies House then issues the individual’s Personal Code; any role linkage or filing remains a separate step.

The invitation is not the completion notice. If it has not arrived, check spam or junk folders and ask your manager to check the contact details and case status. If a link does not work or a check stops, report the message and stage reached; do not create duplicate orders or assume another person can complete the checks instead.

Submit identity evidence through the instructed secure verification process. Use ordinary email or telephone for questions, not unsolicited identity-document attachments, passwords or confidential codes. Check an unexpected invitation with your manager before opening it. Read Coddan’s privacy policy and the notices supplied with the checks.

This sequence does not promise approval, completion within a particular time, acceptance of a later filing or success in a connected corporate event.

What verification technology checks

For the applicable technology route, identification document validation technology assesses relevant cryptographic and physical security features. The process also checks that the evidence supports the person’s name and date of birth and that the person is a real individual connected with the photographic evidence.

A technology result is evidence within the process. It does not replace the ACSP’s responsibility to understand the checks, review the result and decide whether the standard is met.

Coddan’s ACSP review and satisfaction decision

Technology supports the decision; Coddan retains the responsibility

Coddan must be satisfied that the required information is true, that the applicable checks have been completed to the Companies House standard and that its conclusion can be explained and evidenced. Where those conditions are met, Coddan notifies Companies House using the authorised-agent service.

Companies House requires evidence and identity-check records to be kept for seven years from completion of the identity checks, including records of failed attempts. Completing verification does not mean those records can immediately be deleted. After you connect your verified identity to the register, Companies House publishes a verification statement identifying you, the verification date, the ACSP and its AML supervisory bodies—not your identity-document images.

Read the official evidence, review and record-keeping standard

What happens after successful identity verification

After successful verification, Companies House issues the individual a unique Personal Code. For an ACSP verification, Companies House sends the code to the email address supplied for the individual.

Stage completedThe individual’s identity verification has been completed.
Code issuedCompanies House issues the code; the ACSP does not create it.
Next task assessedThe individual considers each relevant role or corporate event separately.

A completed Credas check alone is not confirmation that every stage is finished. Ask your manager whether Coddan’s review and ACSP submission are complete. If the Companies House code email is missing, check spam or junk and ask Coddan to confirm the address supplied. Incorrect details need correction; if the address is correct, Companies House advises contacting its ACSP team to request the email again.

Check Companies House guidance on the code email and verification statement

The Personal Code belongs to the verified individual

The Companies House Personal Code is personal to the individual, not to a company or employer. The same code is used when the individual needs to confirm verified status for applicable roles.

Personal Code: the individualAn 11-character code issued after successful Companies House identity verification. It connects the verified individual to applicable roles; it is not a company filing password.
Company authentication code: the companyA separate six-character alphanumeric code used to authorise relevant online company filings. It does not prove an individual’s identity and cannot replace the Personal Code.

Keep the code secure. It may be shared with a trusted person who files on the individual’s or company’s behalf.

If either code is missing, follow the official access or recovery instructions for that code rather than purchasing another identity check. The codes serve different purposes and have different recovery procedures. See company authentication-code guidance.

Read current Companies House Personal Code guidance

Using the Personal Code for a director role

An existing director provides the Personal Code through the applicable confirmation statement process for each company in which they hold a directorship. A new director provides it as part of the applicable incorporation or appointment process.

One verification can support multiple directorships, but the verified identity must still be connected to each applicable role.

Using the Personal Code for a PSC role

A PSC provides the Personal Code for the PSC role using the applicable Companies House service. The relevant 14-day period depends on the person’s circumstances, including when the PSC was registered and whether the person is also a director of the company.

The applicable dates can be checked on the Companies House register. Do not assume that another person’s PSC dates apply.

When the same person is both a director and PSC

The person must address the two roles separately. For an existing director, the director role is dealt with through the company’s confirmation statement. The PSC role is dealt with through the separate PSC service during the applicable 14-day period.

Providing the code for one role does not automatically provide it for the other.

One person, not one company: a standard individual verification package covers one individual, whether they are a director, a PSC or both. That person does not need two identity-verification purchases merely because they hold both roles. Other directors or PSCs need their own verification unless already verified through an accepted route. Separate role-linkage or filing assistance is included only where expressly stated in the selected service.

Several people or professional-intermediary work?Coddan welcomes enquiries from companies with several people to verify and professional intermediaries arranging client work. Request a discounted multi-person or intermediary quotation with the number of individuals, their roles, verification position and related work required. Coddan confirms the suitable scope and discounted charges before you decide whether to order. An enquiry creates no obligation; no fixed discount percentage is promised.

If acting for another person or company, identify the instructing party, individual being verified, payer and agreed communication contacts, and explain your authority. The individual must still supply their own information and participate in personal checks. Paying or coordinating does not automatically authorise access to identity evidence, progress information or confidential codes, or a company filing. Agree who may receive what before sharing sensitive information.

Why the applicable timing depends on the role

There is no single November 2026 deadline for every director, PSC or company. The applicable timing depends on the role and event.

  • Existing directors: the applicable confirmation statement for each company.
  • New directors: the incorporation or appointment process.
  • PSCs: the applicable 14-day period determined by their circumstances.
  • Directors of overseas companies registered in the UK: the UK-establishment anniversary requirement.

Companies House states that requirements for people who file, limited partnerships, corporate directors, corporate LLP members and officers of corporate PSCs will be introduced later. An announced future phase should not be described as already commenced.

Check the current role-dependent timing guidance

Overseas residence and international documents

A person can use an ACSP from any country, subject to the agent accepting the engagement and suitable evidence being available. The free route may also be available to an overseas individual, including a person with an eligible biometric passport.

International circumstances may require care with names, transliteration, address history, document type and country of issue, but overseas residence does not automatically require a specialist paid service.

Review the overseas-director destination where specialist support is relevant

If a verification attempt does not succeed

An unsuccessful attempt does not establish that the individual cannot be verified or that a paid route is required. First identify the failed stage: eligibility, evidence, document validation, identity matching, personal-information consistency or the ACSP’s satisfaction decision.

Do not repeatedly resubmit unchanged information without understanding the issue. The next step may be corrected evidence, a different eligible route, a company-record correction or specialist reconciliation.

Tell your manager what happened, which document or device was being used and any error message, without sending identity evidence through an unsecured channel. Coddan can review the case and clarify what is needed, but cannot promise that a failed check will be overturned. Ask before buying another service, assuming a fresh attempt is included or paying for a different document option.

If you want to cancel, or believe the selected service cannot proceed, contact Coddan with your order reference and ask for the position under the terms applicable to your order. Do not assume that a failed check automatically entitles you to a refund or removes any rights you may have.

Identify the cause of an unsuccessful verification attempt

Illustrative example

Example: verification completed but an appointment remains

A proposed director has successfully verified and received a Personal Code. That outcome completes identity verification, but it does not appoint the person to the board.

The company must still complete the applicable appointment process and provide the Personal Code as required. If the individual is also becoming a PSC, the separate PSC requirement must be addressed.

Formation, appointment and filing remain separate events

Company formationA separate legal and administrative event that may require codes for proposed directors.
Director appointmentVerification does not itself appoint the individual.
Confirmation statementExisting directors provide codes through the applicable company filing.
Other filingIdentify the filing independently rather than treating verification as a substitute.

You can arrange supported verification and relevant new-company formation or existing-company administration through Coddan, subject to the selected service and agreed instructions. These remain separate pieces of work with their own scope and charges; buying verification alone does not order or complete them.

When nothing further may be required

Nothing Further Required is a legitimate outcome where the individual has completed identity verification, received the Personal Code, addressed every applicable role-linkage requirement and has no connected corporate event outstanding.

Do not purchase another verification service merely because support is available. Retain the Personal Code securely and follow new Companies House instructions only where another applicable role or event arises.

Next professional destination

Use the destination that matches your next step

Select a destination according to the unresolved job. These links are not a recommendation to purchase support where no professional task remains.

For a suitable published verification service, use the ordering link below. For a pre-order question, email info@coddan.co.uk with your role, present verification position, difficulty and any relevant date. You do not need to diagnose the technical solution. An enquiry creates no obligation to order; keep identity evidence and confidential codes for the appropriate secure process.

Where you need related company work or a tailored engagement, ask for a written service arrangement confirming the selected work, inclusions and charges before proceeding. A relevant date helps Coddan assess the request; it is not an agreed completion deadline.

Regulatory information reviewed against current official Companies House guidance on 19 October 2026. Check GOV.UK or the Companies House register for dates depending on a role, filing, appointment or register entry.