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Coddan CPM Ltd. – Company Registration Agent in the UK

Breaking Barriers: How Our Human-Centric Approach Enhances Companies House ID Checks

Step 1
Gather Information
Step 2
Get Identity Evidence
Step 3
Check Document Authenticity
Step 4
Confirm Identity and Ownership
Step 5
Keep Records of the Checks
Step 6
Make a Decision and Notify
Companies Registry's e-Services Portal Identity Verification Navigating Companies House ID Check: How Our Human-Centric Approach Simplifies Identity Verification

PRACTICAL VERIFICATION JOURNEY

Prepare for and complete the Companies House identity-verification process

Companies House identity verification is a legal requirement for applicable individuals. The practical route depends on your present position, the information and evidence available to you, what has already been completed and what remains outstanding.

You may be able to use the free Companies House service through GOV.UK One Login, or you may choose supported verification through a registered Authorised Corporate Service Provider (ACSP) where that route is suitable. Support being available does not mean that paid support is required.

Start with your present verification position

First establish whether you have not yet verified, have begun or completed an attempt, have already received your Personal Code, or have completed the applicable role-related step. This prevents a completed stage from being mistaken for a reason to purchase another verification service.

  • Not yet verified: identify an applicable verification route.
  • Attempt unsuccessful: establish what prevented completion before choosing another route.
  • Successfully verified: identify whether the Personal Code or a role-related action remains.
  • All applicable steps complete: nothing further may be required.

Prepare for the separate stages that may follow

Identity verification, Companies House issuing the Personal Code, providing that code for an applicable director or PSC role, and completing a related appointment, incorporation or filing are connected but separate stages.

1. Verification Complete the applicable identity-verification process.
2. Personal Code Companies House issues the code after successful verification.
3. Role-related action Provide the code for each applicable director or PSC role.
4. Corporate event Complete any related incorporation, appointment or filing separately.

Within Coddan-supported verification, technology performs the applicable identity and document checks. Coddan CPM Limited reviews the resulting information, determines whether it is satisfied that the Companies House standard has been met and, following a successful outcome, submits the required verification information through its authorised-agent account.

Understand the Coddan-supported process

The appropriate next step depends on what has already happened. It may be verification, clarification following an unsuccessful attempt, Personal Code guidance, a role-related action, a separate corporate event or confirmation that nothing further is required.


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Practical starting point

Begin with your present verification position

Companies House identity verification is a legal requirement for applicable individuals. Before selecting a route or service, establish what has already happened and which professional task, if any, remains.

Your present position determines the next step

Not yet verifiedChoose an applicable route and prepare the required information and evidence.
Attempt unsuccessfulIdentify what prevented completion before choosing the next appropriate destination.
Verification completedCompanies House issues the Personal Code; role linkage and company filings remain separate.
All applicable steps completedNothing Further Required may be the correct outcome.
Orientation

Identity verification is only one stage. Companies House issuing a Personal Code, connecting the verified identity to a director or person with significant control (PSC) role, and completing an incorporation, appointment, confirmation statement or other filing are separate tasks.

Professional support may be useful where a genuine unresolved job exists. Its availability does not mean paid support is required.

Prepare your details

Prepare the personal information Companies House requires

For an ACSP verification, current Companies House guidance requires the agent to obtain the person’s full name and former names, date of birth, home address, address history for the previous 12 months and email address.

Prepare evidence before starting the checks

  • Use an identity document permitted for the selected route.
  • Check that it has not been cancelled or replaced and that any applicable expiry rule is satisfied.
  • Use an email address the individual controls and can continue to access.
  • Be ready to explain former names or address-history gaps where relevant.

Check names, addresses and records before beginning

Resolve explainable differences rather than guessing

Review how the individual’s name, date of birth, address and email are recorded. A difference does not automatically prevent verification, but it may need to be understood and supported with suitable evidence.

Do not alter accurate identity information merely to imitate a company record. Where the Companies House record itself is wrong, record correction is a separate professional job.

Illustrative example

Example: an overseas individual preparing to verify

An overseas director has a current biometric passport, uses a different transliteration of their name on one older company record and has moved within the last 12 months. The practical task is to select a route that accepts the evidence, prepare the address history and establish whether the company record needs separate correction.

Overseas residence does not itself require paid support. The individual may first assess the free Companies House route. If an ACSP route is selected and suitable, the agent must apply the Companies House standard.

Choose the free Companies House route or an ACSP route

Free Companies House routeGOV.UK One Login asks questions and directs the individual to an applicable method, which may involve an app, online security questions or a participating Post Office.

Review the free Companies House service

Authorised agent routeAn individual may ask a registered Authorised Corporate Service Provider (ACSP), also known as a Companies House authorised agent, to verify them. The agent may charge for its professional service.

Choose according to eligibility, evidence, circumstances and the support genuinely required—not because one route is presented as universally superior.

What the free Companies House route may involve

The free service uses GOV.UK One Login. The method offered depends on the answers and evidence available. The process concerns the person, so answers must be about the individual rather than the company.

If the free route is suitable and completed successfully, another identity-verification service is not required. The individual should then consider only the Personal Code, role-linkage or corporate task that actually remains.

Optional professional route

What supported verification through an ACSP involves

A registered ACSP obtains the required information and evidence, performs or arranges the required checks, keeps the prescribed records and decides whether it is satisfied that the Companies House identity-verification standard has been met.

Companies House guidance provides more than one evidence-checking option for ACSPs. This page describes Coddan-supported verification using applicable identity and document-checking technology; it does not suggest that technology is the only option available to ACSPs generally.

Separate regimes: Companies House identity verification is not the same as anti-money-laundering (AML), know-your-customer (KYC) or customer-due-diligence (CDD) work. ACSP registration and AML supervision are distinct facts and do not imply government endorsement.

How Coddan-supported verification proceeds

  1. Establish the task: confirm verification is outstanding and the route is suitable.
  2. Collect information: obtain the individual’s required details and accessible email address.
  3. Prepare evidence: identify evidence permitted for the applicable route.
  4. Complete checks: technology performs the applicable identity and document checks.
  5. Review the result: Coddan reviews the information and makes its own satisfaction decision.
  6. Notify Companies House: where satisfied that the standard is met, Coddan submits the required notification.

This sequence does not promise approval, completion within a particular time, acceptance of a later filing or success in a connected corporate event.

What verification technology checks

For the applicable technology route, identification document validation technology assesses relevant cryptographic and physical security features. The process also checks that the evidence supports the person’s name and date of birth and that the person is a real individual connected with the photographic evidence.

A technology result is evidence within the process. It does not replace the ACSP’s responsibility to understand the checks, review the result and decide whether the standard is met.

Coddan’s ACSP review and satisfaction decision

Technology supports the decision; Coddan retains the responsibility

Coddan must be satisfied that the required information is true, that the applicable checks have been completed to the Companies House standard and that its conclusion can be explained and evidenced. Where those conditions are met, Coddan notifies Companies House using the authorised-agent service.

Required identity-check records, including relevant failed-attempt records, are retained for the period specified by current Companies House guidance.

What happens after successful identity verification

After successful verification, Companies House issues the individual a unique Personal Code. For an ACSP verification, Companies House sends the code to the email address supplied for the individual.

Stage completedThe individual’s identity verification has been completed.
Code issuedCompanies House issues the code; the ACSP does not create it.
Next task assessedThe individual considers each relevant role or corporate event separately.

The Personal Code belongs to the verified individual

The Companies House Personal Code is personal to the individual, not to a company or employer. The same code is used when the individual needs to confirm verified status for applicable roles.

Keep the code secure. It may be shared with a trusted person who files on the individual’s or company’s behalf.

Read current Companies House Personal Code guidance

Using the Personal Code for a director role

An existing director provides the Personal Code through the applicable confirmation statement process for each company in which they hold a directorship. A new director provides it as part of the applicable incorporation or appointment process.

One verification can support multiple directorships, but the verified identity must still be connected to each applicable role.

Using the Personal Code for a PSC role

A PSC provides the Personal Code for the PSC role using the applicable Companies House service. The relevant 14-day period depends on the person’s circumstances, including when the PSC was registered and whether the person is also a director of the company.

The applicable dates can be checked on the Companies House register. Do not assume that another person’s PSC dates apply.

When the same person is both a director and PSC

The person must address the two roles separately. For an existing director, the director role is dealt with through the company’s confirmation statement. The PSC role is dealt with through the separate PSC service during the applicable 14-day period.

Providing the code for one role does not automatically provide it for the other.

Why the applicable timing depends on the role

There is no single November 2026 deadline for every director, PSC or company. The applicable timing depends on the role and event.

  • Existing directors: the applicable confirmation statement for each company.
  • New directors: the incorporation or appointment process.
  • PSCs: the applicable 14-day period determined by their circumstances.
  • Directors of overseas companies registered in the UK: the UK-establishment anniversary requirement.

Companies House states that requirements for people who file, limited partnerships, corporate directors, corporate LLP members and officers of corporate PSCs will be introduced later. An announced future phase should not be described as already commenced.

Check the current role-dependent timing guidance

Overseas residence and international documents

A person can use an ACSP from any country, subject to the agent accepting the engagement and suitable evidence being available. The free route may also be available to an overseas individual, including a person with an eligible biometric passport.

International circumstances may require care with names, transliteration, address history, document type and country of issue, but overseas residence does not automatically require a specialist paid service.

Review the overseas-director destination where specialist support is relevant

If a verification attempt does not succeed

An unsuccessful attempt does not establish that the individual cannot be verified or that a paid route is required. First identify the failed stage: eligibility, evidence, document validation, identity matching, personal-information consistency or the ACSP’s satisfaction decision.

Do not repeatedly resubmit unchanged information without understanding the issue. The next step may be corrected evidence, a different eligible route, a company-record correction or specialist reconciliation.

Identify the cause of an unsuccessful verification attempt

Illustrative example

Example: verification completed but an appointment remains

A proposed director has successfully verified and received a Personal Code. That outcome completes identity verification, but it does not appoint the person to the board.

The company must still complete the applicable appointment process and provide the Personal Code as required. If the individual is also becoming a PSC, the separate PSC requirement must be addressed.

Formation, appointment and filing remain separate events

Company formationA separate legal and administrative event that may require codes for proposed directors.
Director appointmentVerification does not itself appoint the individual.
Confirmation statementExisting directors provide codes through the applicable company filing.
Other filingIdentify the filing independently rather than treating verification as a substitute.

When nothing further may be required

Nothing Further Required is a legitimate outcome where the individual has completed identity verification, received the Personal Code, addressed every applicable role-linkage requirement and has no connected corporate event outstanding.

Do not purchase another verification service merely because support is available. Retain the Personal Code securely and follow new Companies House instructions only where another applicable role or event arises.

Next professional destination

Use the destination that matches your next step

Select a destination according to the unresolved job. These links are not a recommendation to purchase support where no professional task remains.

Regulatory information checked against current official Companies House guidance on 11 September 2026. Check GOV.UK or the Companies House register for dates depending on a role, filing, appointment or register entry.