Start with your present position: do you need identity verification, access to an existing Personal Code, help providing verification details for a director or PSC role, or a separate company filing? A clear starting position helps streamline the work: choose a suitable service, prepare the information needed and avoid unnecessary repeat checks.

Go to preparation and supported checks · scope and charges · roles and requirements · relevant dates · routes, codes and completion.

Identity Verification Bundle™ – Professional Companies House Identity Verification
Complete your Companies House identity verification with confidence through Coddan CPM’s Identity Verification Bundle™. Designed for sole directors, company boards, Persons with Significant Control (PSCs), LLP members, and overseas entrepreneurs, our service provides a secure and professionally managed route to meeting the UK’s identity verification requirements.

Delivered through our regulated Authorised Corporate Service Provider (ACSP) framework, the package combines secure Identity Document Validation Technology (IDVT) with experienced compliance professionals who review each application for accuracy, consistency, and regulatory compliance. Where digital verification is unsuitable, we also offer an expert manual verification pathway for more complex circumstances.

Our verification service supports applications for Companies House identity verification and, following successful verification and processing by Companies House, the issue of an individual’s unique Companies House Personal Code. Throughout the process, we provide practical guidance to help minimise avoidable delays and ensure your supporting documentation is complete and accurate.

Whether you are forming a new UK company, accepting a director appointment, or updating an existing corporate record, our Identity Verification Bundle™ offers a clear, transparent, and professionally managed solution without unnecessary complexity.

With Coddan CPM, you benefit from expert ACSP oversight, secure document handling, and responsive compliance support—helping you meet your Companies House obligations efficiently while strengthening your company’s governance framework. Expert Verification. Trusted ACSP Support. Compliance with Confidence.

One person can hold both director and PSC roles

Verification confirms the individual’s identity. Providing the Personal Code for each required role is a separate step. The director and PSC processes can have different dates and filing routes. Describe which roles and companies are involved so Coddan can identify the supported work and any separate instruction.

Choose and prepare

For ACSP verification, prepare your full and former names, date of birth, home address, address history for the previous 12 months and an accessible email address. Coddan also uses your telephone number for case setup and communication. Give the relevant company details, role, existing verification position and any material date. Explain genuine differences in names or records rather than changing accurate information simply to make it match.

Coddan’s arrangements include passports from supported issuing countries, UK/EU driving licences and supported national identity cards. Proof-of-address arrangements include bank or utility evidence and, for UK cases, council tax documents. These are categories, not universal acceptance promises. Your personal manager explains suitable evidence and the supported device and participation requirements for your case.

Ask before ordering if you are uncertain about a document type, issuing country, language, camera-equipped device or the liveness process. The Companies House verification standard, Credas’s general capabilities and the checks enabled for Coddan’s service are distinct. Sending an additional document does not itself establish an independent manual-verification route.

Personal participation and Coddan’s professional review

Coddan reviews the order, creates the Credas case and arranges an email or SMS invitation. You complete your own supported document and liveness checks. Your manager gives instructions and explains required information. Coddan then reviews the results, identifies outstanding information and asks for necessary clarification. Responding to those questions helps keep the instruction moving. Completing the personal checks is not the same as completing the professional review.

Confirmation, code issue and remaining actions

When satisfied, Coddan manually submits its verification confirmation through its Companies House ACSP account. Companies House issues the Personal Code to you. Your manager can explain the order and verification status and what remains. Role linkage and the underlying company filing are separate tasks; neither the invitation nor a completed selfie confirms completion of every stage.

Help with common difficulties

• Glare or unclear photographs: follow the capture instructions, check the lighting and contact your manager with the message or difficulty if capture still fails.
• Name differences or incomplete details: explain the genuine difference and any relevant name change. Coddan reviews what clarification or supporting information is needed.
• Missing, doubtful or interrupted invitation: check the contact details and junk folder, then contact Coddan through a known route. A familiar sender name alone does not establish authenticity.
• Device or accessibility difficulty: ask which participation arrangements are supported before ordering. Assistance with instructions does not permit another person to impersonate you in the checks.

An interrupted check, unsuitable document, outstanding review and a later company-record problem are different issues. Do not buy again merely because a check stops. Ask which stage remains, the supported next step and whether any further charge is proposed. Read guidance on unresolved verification issues.

For a document-suitability question, describe the document type and issuing country in an enquiry to info@coddan.co.uk. Do not attach identity evidence or send confidential codes through the initial enquiry.

Coddan does not charge UK VAT to overseas clients for their ID-verification service. Provide the contracting customer’s details so the quotation records the appropriate treatment. Nationality alone does not identify the recipient or the instructed scope. Separately instructed company work has its own charges and tax treatment.

The VerifyRecover™ Difference
VerifyRecover™ moves your application beyond a standard automated process and into the hands of an experienced compliance specialist.

Rather than simply attempting another submission, we begin with a forensic identity assessment that examines your previous verification attempt, supporting documentation, and Companies House records to identify the most likely cause of the issue. You receive a clear written assessment explaining what was identified and the most appropriate route towards a compliant resolution.

Our service includes:

• A comprehensive diagnostic review of your previous verification attempt.
• A professionally managed ACSP verification pathway, where appropriate.
• Greater document flexibility for eligible applicants with more complex identity circumstances.
• A dedicated compliance adviser managing your case from assessment through to completion.
• A written resolution report suitable for your accountant, solicitor, or company secretary.

If your identity verification has stalled, don’t leave your compliance to trial and error.

Get a forensic identity diagnosis with VerifyRecover™ and let an experienced Authorised Corporate Service Provider (ACSP) help you identify the issue, resolve it professionally, and move your compliance forward with confidence.

Overcome your identity verification failure today with VerifyRecover™ — Rejected once. Resolved properly.

If you are both a director and PSC, one accepted identity verification can support both roles. The required code submissions remain separate. Holding appointments in several companies does not itself create an annual verification requirement. Tell us the actual event or difficulty so we can establish the supported instruction.

A discrepancy in personal details, a failed document capture, an unsuccessful assessment and missing role-linkage information need different attention. Coddan reviews supplied information and results and clarifies outstanding questions within the accepted scope. This does not promise recovery, automatic correction or a bypass of Companies House standards.

Dual-Role Compliance Service. Supporting Individuals Who Are Both Directors and PSCs

Many company officers occupy more than one statutory role within the same organisation.

Where an individual acts as both a director and a Person with Significant Control, separate compliance obligations may arise at different stages of the company’s filing cycle.

Our Dual-Role Compliance Service helps coordinate these obligations by reviewing your Companies House records, monitoring relevant filing events, and supporting the correct alignment of identity verification with your statutory responsibilities.

This helps reduce the risk of unnecessary delays, inconsistent records, or missed compliance actions.

Verification Recovery Service. Professional Support Following Identity Verification Difficulties

Identity verification does not always proceed smoothly.

Differences in personal information, historic company records, overseas documentation, or digital verification issues can interrupt the process and delay corporate filings.

Our Verification Recovery Service provides structured assistance where previous verification attempts have been unsuccessful.

Your dedicated compliance specialist will:

• Review the circumstances surrounding the previous verification attempt
• Identify inconsistencies within company or identity records
• Recommend appropriate corrective actions
• Coordinate a compliant resubmission where required
• Support ongoing communication throughout the verification process

The objective is to resolve the underlying issue rather than simply repeating the same application.

Identity Record Management. Helping You Maintain Consistent Corporate Records

Once identity verification has been completed, maintaining consistency across future filings becomes equally important.

Our Identity Record Management service helps clients organise and maintain the information required for future Companies House submissions.

We assist with:

• Maintaining accurate verification records
• Supporting future director appointments
• Coordinating PSC updates
• Preparing Companies House filings
• Reviewing identity information before submission
• Maintaining consistent officer records across multiple companies

This administrative support helps reduce the likelihood of discrepancies appearing in future filings.

Enhanced Due Diligence Support. Specialist Compliance for Higher-Risk Verification Profiles

Some individuals require additional verification because of their regulatory profile or the nature of their corporate activities.

This may include:

• Politically Exposed Persons (PEPs)
• International corporate groups
• Overseas directors
• Complex ownership structures
• Cross-border corporate reorganisations

Our Enhanced Due Diligence service supports the preparation and review of identity documentation before verification is undertaken.

Where enhanced checks are appropriate, we help ensure supporting documentation is complete, internally consistent, and aligned with applicable compliance requirements.

For separately instructed company work, identify the company, event and person authorised to approve the filing. Professional review, customer approval, submission and official acceptance remain distinct. Verification alone does not complete incorporation, director appointment, PSC details or a confirmation statement.

If you are unsure what remains, describe your position to Coddan before ordering. You do not need to diagnose a specialist product to ask for help.

A service choice should reflect the remaining work, supported evidence and assistance requested. Appropriate professional review applies to straightforward verification as well as particular requirements. A higher price is not proof of better basic verification, and an additional role does not automatically require another identity check.

DirectorShield™ – Dual-Role Verification & Compliance
Designed for directors who are also Persons with Significant Control (PSCs).
Holding both appointments introduces additional governance considerations. Although you verify your identity only once, your verified identity and Companies House Personal Code must be correctly reflected across your corporate appointments and records.

This is where many directors assume that verified automatically means fully compliant. It doesn’t.

DirectorShield™ provides professional ACSP oversight, reviewing your director and PSC records, identifying inconsistencies before submission, and helping ensure your verified identity is accurately associated with your corporate roles.

Why choose DirectorShield™?

• Expert ACSP identity verification.
• Manual review of director and PSC records.
• Guidance on Personal Code administration.
• Dedicated compliance adviser.
• Secure, audit-ready verification records.

Verify your dual-role status with DirectorShield™.

VerifyRecover™ – Verification Resolution Service
Designed for applicants whose previous identity verification has been unsuccessful, delayed, or requires further clarification.
If your verification through GOV.UK One Login or another provider has not progressed as expected, simply repeating the same process may not resolve the underlying issue.

VerifyRecover™ begins with a detailed diagnostic review rather than another automatic submission.

Our compliance specialists examine your previous verification attempt, supporting documentation, and existing Companies House records to identify the likely cause of the issue before recommending the most appropriate verification pathway.

Why choose VerifyRecover™?

• Comprehensive diagnostic assessment.
• Professionally managed ACSP verification pathway.
• Support for more complex documentation scenarios.
• Written resolution report.
• Dedicated compliance adviser throughout.

Overcome your identity verification issue with VerifyRecover™

Before committing to any additional service, establish its actual scope, customer inputs, useful outcome, price and next action. Ask whether the instruction concerns identity verification, correcting supplied information, providing role details or a separate company filing. Do not assume that all are included in the verification fee.

Coddan can undertake supported new-company formation and existing-company administration alongside a separately accepted verification instruction. You can arrange the relevant work through Coddan without finding another provider for those supported services.

Explain the intended event, relevant company details and date. The instruction should identify required information, customer or director approval, submission authority, charges and the completion point. Identity verification, official code issue, role linkage and the company filing remain distinct.

Normal verification assistance includes personal-manager instructions, required-information explanations, progress communication and order/verification status by email or telephone. Paid priority, extended consultation and continuing company support are separate choices. Verification does not automatically enrol you in annual monitoring or another service.

Written service agreements, engagement letters or service schedules are available to record selected work, charges, your Coddan contact and any applicable period. Agree continuing services and relevant renewal or ending arrangements under the selected service terms. Regulatory record retention is not itself a paid customer subscription or authority for future filings.

For questions about cancellation, refunds, unsuccessful participation, further attempts or additional work, read the applicable service terms and ask Coddan to explain the position before ordering. Different circumstances should not be treated as an automatic repeat purchase.

Companies House identity verification is concerned with the individual holding an applicable role. It does not itself determine who is a PSC, analyse a corporate ownership chain or complete every company-administration obligation. Do not assume that every shareholder, guarantor, secretary, general partner or filer is subject to the same current requirement.

Mandatory verification began on 18 November 2025. The applicable action depends on the role and when it began. New-company registration requires each director’s Personal Code. A new director’s verification details are required for the appointment filing. Existing directors provide their details through the applicable confirmation statement, separately for each company. PSCs have separate code-submission periods, explained in the date guidance below.

Directors of registered overseas companies have a requirement tied to the anniversary of the UK establishment’s registration. This is different from a UK company whose directors live overseas. Limited partnerships, filers and specified corporate roles are subject to later implementation. Check current role-specific Companies House guidance for the actual entity and circumstances.

KYC/AML checks and Companies House verification: what is the difference?

Some evidence may overlap, but suitability, currency and lawful use must be assessed for each purpose. Earlier AML checks do not automatically establish Companies House verification, and a Personal Code does not complete all due diligence for a new instruction. Tell us what is already done; neither automatic reuse nor two compulsory paid packages follows.

Coddan CPM Limited is a registered ACSP and an HMRC-supervised trust or company service provider. ACSP confirmation responsibilities and AML supervision relate to the relevant work; they do not imply government endorsement or a general legal-advice licence. The wider mandatory ACSP registration requirement for businesses filing for clients is a separate measure. Current Companies House implementation guidance places that measure no earlier than November 2027, with at least six months’ notice.

Does identity verification automatically link all my Companies House roles?

No. Companies House issues your Personal Code after successful verification. Provide it through each applicable director, PSC or other required process; receiving the code alone does not update every appointment.

What is the difference between identity verification and linking my Personal Code?

Verification confirms who you are. Linkage associates that verified identity with the relevant company role through the required Companies House process. The underlying appointment or filing remains a distinct task.

Check the company’s confirmation statement date, the person’s role and when that role began. If you hold appointments in several companies, use the earliest applicable verification-related requirement as a planning point, then complete each required role action. Do not assume that every director or PSC can wait until 18 November 2026.

• Existing directors: provide the Personal Code through the applicable confirmation statement, separately for each company.
• Existing PSC who is also a director of the same company: the separate PSC period lasts 14 days starting the day after the confirmation statement date. Filing the statement early does not move that period.
• Existing PSC who is not that company’s director: the applicable transition period is the first 14 days of the person’s birth month.
• Person becoming a PSC after 18 November 2025: provide the code when first added to the register or within 14 days of being added. Check the dates shown for the individual on the Companies House register.

These existing-PSC explanations concern people registered before mandatory verification began. Use the official date guidance and register for your own position. Tell your manager any relevant date early; preparation and professional assistance do not guarantee completion before a deadline.

When should existing directors complete Companies House identity verification?

Complete it in time to provide the required details for the company’s applicable confirmation statement. Allow for suitable evidence, personal participation, review and any necessary clarification rather than treating the end of the transition as everyone’s deadline.

What happens if you do not meet an applicable requirement?

Companies House says the applicable confirmation statement cannot be filed until all directors have verified. Failure to meet a requirement can lead to enforcement, including financial penalties or prosecution where the relevant law provides. This does not mean every filing is frozen, every interrupted check is an offence, or bank accounts are automatically frozen.

Late-accounts penalties and confirmation-statement enforcement are different. The automatic £150 starting penalty for late private-company accounts is not a confirmation-statement penalty. Your obligations depend on the applicable role and date; buying verification does not remove filing responsibilities or prevent penalties. Read the official explanation of non-compliance.

What is a Companies House Personal Code?

It is the 11-character code Companies House issues to the verified individual. It belongs to you, not a company or the person paying for the service. Accepted verification normally supports more than one appointment; do not verify again unless Companies House tells you to. Required director and PSC code submissions remain separate.

Your Personal Code and company authentication code are different

The company authentication code is a six-character alphanumeric code associated with the company and used to authorise relevant electronic filings. It does not verify your identity or replace your Personal Code. Some work needs both for different purposes, depending on the filing route. Neither code is the company registration number or a GOV.UK One Login password.

Use official Personal Code access, saving and replacement guidance; request or manage a company authentication code. Keep both within the appropriate secure process; code possession alone does not authorise unrequested company work.

How will I receive my Personal Code?

For the ACSP route, Companies House sends it to the email address supplied for you. Check that the address is correct and accessible. If it has not arrived, contact your manager to establish whether review and confirmation have completed and check the email details. For direct verification, follow the official access instructions for the method used.

What if I cannot find my Personal Code?

Use the official guidance for your verification route. Check the relevant email and, where saved, the Companies House account. If an ACSP supplied an incorrect email address, contact that provider to arrange the correction. A compromised Personal Code and a company authentication code have different replacement procedures; do not send credentials in an ordinary initial enquiry.

Your manager, evidence and privacy

Your personal manager communicates by email or telephone, gives instructions, explains required information and updates order and verification status. Send evidence only through the instructed secure process. Read Coddan’s privacy information and ask about any specific evidence-handling question before sending documents.

ACSPs must retain identity-check records for seven years under the applicable requirements. This does not establish a customer document vault or permission to reuse evidence for unrelated work. Companies House displays a verification statement after the verified identity is connected to its records; that does not mean identity-document images are published. Read the official ACSP process and code-delivery guidance.

What is the biggest Companies House identity verification mistake?

Assuming that completing the personal checks or receiving a code completes every company task. Establish what remains: Coddan’s review, ACSP confirmation, code issue, the relevant role details or the underlying filing. These are different stages and do not all require another paid check.

Describe your role, verification/code position, relevant company details, difficulty, document type and issuing country, and any material date. Coddan confirms suitable work and charges before you decide; an enquiry creates no obligation. If all applicable work is complete, no further service may be needed.