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Coddan CPM Ltd. – Company Registration Agent in the UK

CLG Directors & PSCs ID Verification

CODDAN AUTHORISED ACSP PROVIDER · FAST AND CONVENIENT CLG DIRECTOR AND PSC VERIFICATION

Prompt and Efficient Companies House Identity Verification for CLG Directors and PSCs

Say goodbye to clunky bureaucracy with Coddan CPM Ltd, offering efficient Companies House identity verification for CLG directors and PSCs that’s as convenient as it is fast. Whether you’re a new director or an established PSC, choose from four streamlined services—standard, priority, troubleshooting, or non-biometric document help—to match your needs. Forget repeating checks; if you’ve been verified, you don’t need unnecessary steps. Coddan’s low-cost Companies House identity verification for CLG directors and PSCs starts at just £40 plus VAT, with transparent pricing and support every step of the way. The Personal Code from Companies House keeps your filings clear and your instructions precise, so you only do what’s needed. Enjoy convenient Companies House identity verification for CLG directors and PSCs—fast, simple, and low-cost from start to finish.

Choose supported Companies House identity verification for a director or individual person with significant control (PSC) of a new or existing company limited by guarantee. Compare four services: standard verification, priority handling, help with an app-rejected document, or accepted non-biometric document review and Credas coordination. Coddan helps you choose the assistance that fits the individual’s circumstances.

Standard supported verification starts at £40 + VAT for one individual case: £48 payable on the UK-customer route. The recorded non-UK-resident customer arrangement does not add UK VAT. One individual holding both director and PSC roles does not need two purchases merely because of those roles. If already verified, check what remains before ordering another check.

Your personal manager helps you progress the verification instruction. Get email and telephone guidance on what to provide, the next steps and your order’s progress. This help accompanies the supported service; choosing priority is not a condition of receiving normal assistance.

Compare the four verification services

✓ Compare the work and individual-case prices | ✓ Choose sufficient assistance

Ask about your verification requirements

Explain the role, what is already complete and where help is needed. Keep identity documents and confidential codes out of an initial enquiry.

Choose the assistance your case needs

IdentityGuard Pro provides standard supported verification. RapidVerify Pro adds its specified priority handling; VerifyFlex Solutions addresses the supported app/document problem; FlexiVerify Option provides accepted non-biometric document review and Credas coordination. Choose additional work for an actual need, rather than assuming a higher fee gives a different verification status.

Start with clear instructions and supported checks

Tell Coddan who needs verification and whether you are that individual or arranging the instruction for someone else. Your manager gives the supported process instructions. The individual completes the applicable personal checks; an organiser can coordinate within their authority but cannot take another person’s place in those checks.

Coddan reviews the evidence and submits when satisfied

Coddan sets up the supported case, reviews results and clarifies missing or inconsistent information. Credas provides the checking platform. When satisfied that the required standard has been met, Coddan submits the verification confirmation through its Authorised Corporate Service Provider (ACSP) account. Companies House issues the Personal Code.

A personal manager helps with questions and progress

If an invitation, document capture or request for information is unclear, explain the stage to your manager. You receive guidance on the supported next step and updates on the instruction. Normal help is included; separately selected priority concerns Coddan’s agreed handling, not a guaranteed Companies House code-delivery deadline.

Know when Coddan’s verification assignment is complete

Coddan completes the assignment once verification confirmation is received and the data is submitted to Companies House. Your manager can clarify that stage and what remains. Companies House’s code delivery, use of the code for director or PSC roles, and company filings are separate from this accepted verification endpoint.

Use the result for the company task that comes next

The Personal Code belongs to the verified individual, including where they have roles in several companies. If formation, a role submission or other company administration needs further help, explain the remaining task to Coddan. That work follows its own accepted instruction, authority and charges; it is not automatically included in verification.

Your Personal Code and the next company task

Companies House issues the Personal Code to the individual. Providing it for a director or PSC role and completing an incorporation or company filing are separate tasks. Tell Coddan what is already done so any remaining assistance can be identified and separately agreed.

If you prefer to verify directly, the free official route remains available. Accepted existing verification may mean no new check is needed.

See the free official verification route


Start Your Business Today: Fast Formation Services to Meet All Compliance Standards

Need to verify a CLG director or PSC? Compare four Coddan services, from standard assistance to priority handling and document support. Prices start at £40 plus VAT.

Compare four Companies House identity verification services for CLG directors and PSCs. Find the right support, from £40 plus VAT. An already verified person may not need a new check.
£40.00
+VAT

IdentityGuard Pro™

Recommended for

1
package

Buy Now IdentityGuard Pro™ – Standard Companies House identity verification for £40 + VAT.

The IdentityGuard Pro™ package is designed for a CLG director or individual PSC whose identity documents and circumstances appear suitable for Coddan’s standard supported verification route. Coddan confirms the individual, the CLG, the affected role and the relevant company event before creating a separate verification file. The individual receives a secure link, supplies a supported identity document and proof of their current residential address, and completes the required selfie or liveness check. You can review how Coddan coordinates the ACSP check before ordering. Identity verification is personal: one director or PSC cannot complete another person’s check.

Coddan reviews the completed result and supporting evidence and, where satisfied and authorised to proceed, manually submits the required identity-verification information through its Companies House ACSP account. Companies House—not Coddan—issues the Personal Code to the individual. The £40 + VAT price is Coddan’s professional charge for the agreed standard service; an eligible individual may instead consider the free Companies House verification route. Verification, receipt of the code and use of that code for the correct director or PSC role remain separate stages, as explained in the Personal Codes and role-connection service. The package does not include an incorporation, appointment, PSC or confirmation-statement filing unless that work is separately agreed. If Coddan’s handling is time-sensitive, compare RapidVerify Pro™. Best suited to a straightforward supported case.



£65.00
+VAT

RapidVerify Pro™

Recommended for

2
package

Buy Now RapidVerify Pro™ – Priority Companies House identity verification for £65 + VAT.

The RapidVerify Pro™ package provides priority professional handling for a CLG director or individual PSC whose case appears suitable for Coddan’s supported verification process. It may be appropriate where verification is connected with a proposed CLG formation, a director appointment, a PSC requirement or another company event that cannot progress until the individual is ready. Coddan confirms the person and role, creates the separate verification file and prioritises review once the required information and suitable evidence have been received. See how verification fits into CLG formation or a later director or PSC change. Priority handling does not reduce the identity standard or remove the need for complete, consistent evidence.

Where the supported route applies and no further enquiry is required, Coddan targets its review and ACSP submission within one business day. This is a Coddan handling target, not a guarantee of completion or a promise that Companies House will process a later step within the same period. The £65 + VAT price covers the agreed priority verification work. If evidence is missing, inconsistent or unsupported, additional information or a different route may be required and timing may change. Identity verification does not itself incorporate the CLG, appoint the director, establish PSC status or complete the related filing. If priority is unnecessary, compare IdentityGuard Pro™. If the individual lives overseas or uses overseas evidence, read about verification for multiple and overseas CLG directors and PSCs. Priority professional attention, with Companies House retaining control of its own decisions and processing.



£125.00
+VAT

VerifyFlex Solutions™

Recommended for

3
package

Buy Now VerifyFlex Solutions™ – Flexible evidence and verification-route assessment for £125 + VAT.

The VerifyFlex Solutions™ package is intended for a CLG director or individual PSC whose available documents or circumstances require more assessment than a straightforward supported case. This may include overseas identity evidence, uncertainty about document support, differences in names or addresses, or an earlier digital attempt that did not complete. Coddan reviews the individual’s present evidence and considers whether the supported provider process or another available Companies House-compliant ACSP route may be appropriate. The customer is not asked to choose a lower standard: Coddan undertakes a route-and-evidence assessment against the current requirements. The information normally needed is explained under what you need to provide. No passport, identity card, driving licence or address document is treated as acceptable merely because it is genuine.

The £125 + VAT price covers the agreed assessment, document guidance and supported verification work within the confirmed evidence scope. Depending on the evidence and route available, further documents may be required before Coddan can decide whether it is satisfied and authorised to submit the verification information. Flexible route assessment does not mean that every country, document, applicant or earlier unsuccessful attempt can be supported. Certification, notarisation, translation or an apostille does not automatically make an unsupported document acceptable for Companies House identity verification. For overseas cases, review the multiple and overseas verification service. If the difficulty may concern a Personal Code, company record or inaccurate filing rather than the evidence itself, use the identity-problems and corrective-routes service. Where more extensive individual handling may be needed, compare the FlexiVerify Option™. Additional assessment without weakening the Companies House standard.



£220.00
+VAT

FlexiVerify Option™

Recommended for

4
package

Buy Now FlexiVerify Option™ – Individually managed complex-evidence support for £220 + VAT.

The FlexiVerify Option™ is intended for a CLG director or individual PSC whose case requires Coddan’s highest-support evidence review before an appropriate verification route can be confirmed. It may be relevant where the standard digital journey is unsuitable, an earlier attempt did not complete, several personal details are inconsistent, or identity and address evidence requires individual consideration. Coddan first establishes whether a viable current route appears available, what further evidence may be relevant and whether the problem is genuinely one of identity verification. Where appropriate, Coddan coordinates additional evidence through the supported process and reviews the resulting file. Cases involving mismatched information should also be considered against the CLG identity-problems and corrective-routes service. Additional support cannot turn unacceptable evidence into acceptable evidence or require a provider or Companies House to reach a particular result.

The £220 + VAT price reflects the enhanced individual work included within the agreed complex-evidence scope. If Coddan becomes satisfied that the applicable standard has been met and is authorised to proceed, it manually submits the required verification information through its ACSP account; Companies House separately controls issue of the Personal Code. The service does not include correction of an inaccurate register, determination of a disputed appointment or PSC position, legal advice, restoration or a connected company filing unless separate work is expressly agreed. Repeating an unsuccessful check is not automatically the correct solution. The next step may instead involve Companies House, another verification route or separate corrective work. Read what happens after successful verification and how the Personal Code is used through the correct company and role process. If route flexibility is needed without the highest level of support, compare VerifyFlex Solutions™. Individual attention for a genuinely complex evidence position, without an outcome guarantee.




Choose the assistance this person actually needs

Navigating Companies House identity verification for CLG directors and PSCs doesn't have to be a headache. Coddan CPM Ltd offers four tailored service tiers—standard assistance, priority handling, document troubleshooting, and non-biometric document coordination—so individuals get exactly the help they need, nothing more. Efficient Companies House identity verification for CLG directors and PSCs starts from just £40 plus VAT. Because an already-verified person may not require a repeat check, there's no risk of paying for duplicate work. Worth noting: Companies House issues the Personal Code directly to the individual, and completing company filings is a separate step. Let Coddan know what's already been sorted, and they'll pinpoint exactly what still needs doing — saving time, money, and the inevitable admin frustration that comes with getting it wrong.

The four packages below support Companies House identity verification for a CLG director or individual person with significant control. The useful choice depends on the work needed to progress that individual's case. A person with suitable evidence and no particular processing urgency may need only the standard service. A higher fee does not produce a more valid identity result or a different class of Personal Code.

Start with what has already happened. Has the individual verified successfully before? Are they ready to follow the supported invitation, or has an app or document problem arisen? Is there a genuine need for priority handling? Describe the position in ordinary language if it is unclear. Coddan helps identify the supported work; you do not need to diagnose a technical failure before asking for help.

You can order directly when the service fits. An enquiry is available for uncertainty, rather than a compulsory assessment before every purchase. Normal personal-manager assistance accompanies the supported services. The comparison explains the additional work that justifies the other options, so someone with a straightforward case can confidently stop at IdentityGuard Pro instead of paying for assistance they do not need.

Directors, individual PSCs and other CLG participants

A company limited by guarantee has members who undertake a guarantee rather than shareholders. That structure does not remove Companies House identity-verification requirements for its directors and individual PSCs. Check the person's actual appointment or control position. Being a guarantor-member, organiser, donor or trustee does not by itself establish that the person has the same verification obligation as a director or individual PSC.

Read more: directors, individual pscs and other clg participants

A director of a charitable company may also be described as a charity trustee. Their company-director role remains relevant here; a trustee label alone should not be used to sell verification to everyone associated with a charity. Questions about charitable-company roles can be taken to the existing charitable director guidance rather than assuming that every charity has identical participants or reporting requirements.

One individual may be both a director and a PSC, or hold positions in several companies. In most cases Companies House verification is completed once, with the resulting Personal Code used for the applicable roles. The later requirement to provide that code for each relevant role is distinct. Do not purchase several checks merely because the same person appears in several capacities.

Who is ordering, and who completes the check?

An organiser can arrange payment and coordinate a CLG's administration, but the person whose identity is being verified must participate in their own requested checks. Tell Coddan whether you are the individual, a company contact, an accountant or another authorised intermediary. That helps your manager give the right instructions without confusing the payer with the person providing evidence.

Read more: who is ordering, and who completes the check?

What does one individual verification case cover?

One individual verification case covers the supported identity-verification instruction for one person, with the assistance listed in the selected package. It is not a separate purchase for each director or PSC role that person holds. Coddan reviews the person’s existing verification position before any further work is agreed; several people require their own individual cases.

For several people, explain the number of individuals and whether any are already verified. Ask about coordinated instructions or a quotation where useful. Do not send a bundle of confidential evidence with an initial request simply because you are arranging the work for a group.

Your manager can help establish the practical communication arrangements within the accepted instruction. Paying for the service does not give someone access to another person's private documents or permission to perform their liveness check. Identify who may receive administrative updates and who can give the relevant instructions. The individual retains responsibility for accurate personal information and cooperation with the supported verification process.

New formation or an existing registered CLG?

For a new CLG, establish which proposed directors and individual PSCs still need verification before the relevant incorporation or role requirements can be completed. Tell your formation contact about accepted verification already obtained. Buying this standalone service does not itself order company formation, prepare articles or submit an incorporation application. Coordinate those separate instructions so a completed identity check is used at the appropriate next stage.

Read more: new formation or an existing registered clg?

For an existing CLG, the immediate task may be verification, providing verification details for a role, or resolving a record discrepancy. These are different jobs. If the individual already has accepted verification, explain what remains before ordering another check. Coddan can point you towards the relevant code or discrepancy guidance rather than treating every company-record question as a new verification purchase.

An individual with suitable evidence can use the standard supported route whether the company is new or established. Overseas residence alone does not establish a need for a higher package. Conversely, an existing company does not remove an unresolved document problem. Choose according to the person's verification position and the assistance needed, while keeping the company's own filing deadline and responsibilities identifiable.

Check what remains before buying verification

Companies House offers a free direct verification route as well as verification through an Authorised Corporate Service Provider. Coddan's paid service buys the supported professional work described here; it is not a compulsory government charge. Someone who can use the official route may prefer to do so. Someone who wants manager assistance, review and the agreed ACSP submission can choose Coddan.

Read more: check what remains before buying verification

Accepted existing verification may mean that no further identity check is needed. A missing code, an unconnected PSC role or an outstanding confirmation statement does not automatically invalidate a completed check. Establish which event is outstanding. The official timing rules depend on the role and circumstances, so do not assume a universal date from a general reminder or a previous incorporation.

Keep three outcomes separate: being verified, receiving the Personal Code, and providing it through the appropriate role or filing route. The company and relevant individuals must address the applicable obligations. If the remaining task is already covered by another accepted instruction, coordinate with that provider rather than paying for overlapping work. The purpose of this comparison is to find sufficient assistance, including recognising when a new paid verification service is unnecessary.

Free official verification route

Four packages, four reasons to choose

IdentityGuard Pro is the standard supported service at £40 plus VAT. It provides case setup, instructions, applicable checks, Coddan's results review, clarification and ACSP confirmation when satisfied. Choose it when the supported process fits and you do not need a particular priority increment or the separately described document work. Ordinary email and telephone assistance is part of this service.

RapidVerify Pro is £65 plus VAT, including priority handling. Without the relevant urgency, the standard option may be sufficient.

What does priority handling change?

Priority handling is the additional prioritisation of Coddan’s agreed review and ACSP submission work. RapidVerify’s target is within one business day where the supported route is suitable, all required information and checks are complete, and no further enquiry or verification issue arises. It is not a Companies House Personal Code delivery deadline or a different identity-verification standard.

VerifyFlex Solutions is £125 plus VAT for the supported app/document problem investigation described below. FlexiVerify Option is £220 plus VAT for accepted non-biometric document review and Credas coordination, including priority. These are different professional instructions, not automatic stages through which every customer must progress. Ask before buying another package if a case is already underway; an unsuccessful scan alone does not establish that a second full purchase is necessary.

RapidVerify Pro™

Supported verification with qualified one-business-day Coddan handling target, subject to the complete-case conditions described here.

£65 + VAT · £78 UK-customer total · One individual case

Order RapidVerify Pro™

Explore RapidVerify Pro™

Compare the work, not a different verification status
DecisionIdentityGuardRapidVerifyVerifyFlexFlexiVerify
Ordinary manager assistanceIncludedIncludedIncludedIncluded
Distinct handling needStandard supported caseQualified priorityCredas document troubleshootingAccepted document review and Credas coordination
Priority includedNoYes: qualified targetNot included in stated scopeYes: external code delivery remains separate
Company formation or role filingsSeparateSeparateSeparateSeparate

What Coddan contributes to the verification

Supported Companies House identity verification

Supported Companies House identity verification combines the individual’s required participation with Coddan’s case setup, instructions, results review and clarification through the Credas-supported process. Coddan considers apparent omissions or inconsistencies and submits its ACSP confirmation only when satisfied that the required standard has been met. Companies House issues the Personal Code; Credas supplies the verification platform, not Coddan’s own verification software.

Your personal manager provides email and telephone assistance with instructions, questions and progress. That ordinary help is not withdrawn from the standard package to make priority attractive. Tell the manager if an invitation has not arrived, a document cannot be captured or information differs from the evidence. Describe the stage and problem without sending identity documents, passwords or codes through a general initial enquiry.

When the required standard has been met and Coddan is satisfied, Coddan submits the verification confirmation to Companies House. Companies House issues the Personal Code to the individual. Credas supplies the supported checking platform; Coddan does not advertise its own identity-verification software or claim to issue the official code. The paid value lies in the actual setup, review, clarification, coordination and accepted submission work.

Evidence requirements come from the supported route

Companies House sets the identity-verification standard. Credas provides supported document capture and checking journeys; the available evidence depends on the selected process and document. Coddan uses those requirements when explaining what is needed. A general list of documents that technology can scan is not proof that every document is suitable for this Companies House instruction.

Read more: evidence requirements come from the supported route

Companies House distinguishes technology-checked Option 1 from Option 2 evidence arrangements. Under Option 2 the required combination is two photographic Group A documents, or one photographic Group A document and one Group B document. A non-UK resident must supply at least one government-issued document. A utility bill alone does not establish the required identity combination, and a non-chipped document does not automatically require a separate person-checked service.

Credas may request supporting evidence where the journey requires it, including when a passport chip has not been scanned. Supporting documents can require human review; their presence in the platform does not mean they have been automatically authenticated. Follow the instructions for the actual invitation. Non-biometric supporting evidence is not a promise of verification without a photograph, liveness or other applicable checks. Detailed evidence questions belong with the supported process and your manager, not an assumed universal fallback.

The evidence also needs to support a real identity belonging to the individual. A matching name on a statement is not the whole test. The required process considers personal information, document authenticity and the connection between the person and the evidence. Where a name has changed, address history is incomplete or information conflicts, an explanation or further evidence may be necessary. Supplying that information is different from asking Coddan to change the company's public register.

Companies House's standard excludes cancelled or replaced documents and generally excludes expired documents except where it specifies an exception. An exception in the legal standard does not prove that a particular Credas journey can validate a particular expired document. Check before relying on it. Likewise, the free official route's document choices should not be copied into a Credas instruction as though the two processes were identical.

The distinction between evidence collection and evidence review matters for document coordination. A file can be stored in the case without every required authenticity check being complete. Coddan must assess the supported results and reach the necessary decision before submitting confirmation. You should therefore respond to a specific outstanding question rather than assume that uploading more files, or paying for priority, changes what must be established. Keep the supplier invitation and your manager's instructions together so the available evidence is assessed in the right context.

Credas Companies House verification guidance · Companies House evidence standard

Progress the instruction without unnecessary delay

First, identify the individual and their current verification position, then choose the service that fits. Coddan reviews the order and sets up the supported Credas case. The individual receives the invitation and follows the instructions personally. Have the requested original evidence available and allow time to capture it clearly; an order or payment is not itself completion of verification.

Next, Coddan reviews results and seeks any necessary clarification. Respond to the particular question rather than repeatedly uploading different documents without checking whether they are supported. Clear information helps the manager progress the accepted work and reduces avoidable back-and-forth. Neither a completed app screen nor a payment confirmation should be treated as Coddan's final verification decision.

The invitation is valid for three days. If you do not complete verification before it expires, Coddan will generate a replacement link free of charge. Contact your manager about the expired invitation rather than placing another order. Completion of Coddan's accepted assignment occurs once verification confirmation has been received and the data has been submitted to Companies House. Companies House's subsequent communication and any required role connection remain distinct from that endpoint.

Why the document-assistance packages differ

VerifyFlex addresses the supported document-check problem within Credas. Coddan manually examines a document not accepted by the app, investigates what may need attention and explains the supported next step. This can help someone who has already encountered a capture or acceptance difficulty. It does not mean Coddan can approve a document that the applicable process does not permit.

Read more: why the document-assistance packages differ

FlexiVerify addresses the accepted non-biometric document-handling instruction. Coddan manually reviews the documents, coordinates their submission within the Credas process and provides explanations responding to Credas comments. Priority processing is included. The service remains dependent on suitable evidence and the individual's cooperation with all applicable checks; it is not an independent verification system or a universal solution for people without accepted evidence.

The practical distinction is the work needed, rather than a claim that one result is more compliant. Describe the documents available and what has happened so far if the appropriate route is unclear. Do not purchase the highest fee merely to be safe. Coddan can explain whether standard support, troubleshooting or the separately defined document coordination fits the circumstances before further work is accepted.

Recognise completion and arrange the next task

Coddan's assignment is complete once identity verification has been confirmed and the data has been submitted to Companies House. Companies House then issues the individual's Personal Code through its own process. The service does not promise that the code arrives within Coddan's priority handling period, nor that verification automatically completes incorporation or an existing company's filings.

Read more: recognise completion and arrange the next task

For founders, tell the person managing formation when the verification stage is ready for the incorporation work. For an existing company, establish whether the code must next be supplied for a director or PSC role or another applicable filing. Use the existing Personal Code and role guidance for those steps. A completed verification purchase does not by itself authorise Coddan to file unrelated company documents.

Keep the useful result proportionate: the accepted verification work has been carried through to Coddan's submission, and the individual can address the relevant next use of their code. If that later task needs professional assistance, identify the separate instruction and charge. Continuing company administration, statutory filings and ongoing monitoring are not silently added to a one-off verification package.

Personal Code, company authentication code and AML checks

A Companies House Personal Code identifies a verified individual for the applicable role or transaction. A company authentication code relates to the company's online filing access. They are different credentials. Do not substitute one for the other, publish either, or put them in an ordinary package enquiry. Use the approved secure process where an authorised filing instruction requires confidential information.

Read more: personal code, company authentication code and aml checks

Companies House identity verification also differs from Coddan's AML/KYC customer checks. AML work concerns the service relationship and applicable customer due diligence; Companies House verification establishes identity to its prescribed standard and leads to the Personal Code. Some evidence may be relevant to both, but do not assume that completing one automatically establishes completion of the other or that every evidence request means a duplicate verification fee.

The free official verification route uses GOV.UK One Login and has its own methods and document requirements. Coddan's supported route uses Credas, professional review and the ACSP confirmation process. Compare the work and assistance you need rather than assuming identical screens or document choices. If you already have a Personal Code but cannot find it or need to connect a role, consult the relevant official guidance and existing Coddan guidance before ordering another identity check.

Official Personal Code guidance

Included work and separately accepted assistance

Each package covers one individual case with its stated assistance. Standard review and manager help remain part of the normal supported service. The higher packages address their specified priority, troubleshooting or document-coordination need. None includes company formation, routine confirmation statements, subsequent director or PSC filings, continuing secretarial support or authority to act on every matter concerning the company.

Read more: included work and separately accepted assistance

Additional payment is required where a client disregards Coddan and Credas instructions and uploads documents outside the accepted ID list, such as a US driving licence. Follow the supplied list and ask your manager before using a different document. This is distinct from a link merely expiring: Coddan replaces an expired three-day link free of charge. Do not assume that every unsuccessful image creates the same further-work requirement.

If circumstances require work beyond the selected instruction, Coddan confirms the additional work and charges before it proceeds. Notarisation, translation and apostille work are not included in FlexiVerify's fee. An ordinary initial enquiry is a way to explain the issue and identify suitable support, not permission to send confidential documents or a promise that an unsupported document can be accepted for an increased price.

The individual, organiser and company retain different tasks

The individual supplies accurate names, date of birth, residential and address-history information and completes the personal checks requested through the supported process. If information has changed or names differ between records, explain the discrepancy through the agreed channel. Coddan reviews the accepted verification work; it does not invent personal facts or replace the individual's cooperation.

Read more: the individual, organiser and company retain different tasks

The organiser or intermediary can coordinate instructions within their authority. Payment alone does not establish that authority or permit access to someone else's evidence. The company and relevant officeholders remain responsible for applicable role information and filings. Completing identity verification does not settle whether someone is correctly recorded as a director or PSC or determine the underlying control arrangements.

Coddan must reach its verification decision against the required standard and retain the necessary records. Companies House receives the ACSP confirmation and issues the Personal Code. These responsibilities remain identifiable even when a manager helps coordinate the journey. The six linked guidance pages provide fuller explanations for particular roles and problems; they remain separate destinations rather than being replaced by these commercial package pages.

Prices for the work you choose

The UK-customer prices are £40 plus £8 VAT, £48 payable for IdentityGuard; £65 plus £13 VAT, £78 payable for RapidVerify; £125 plus £25 VAT, £150 payable for VerifyFlex; and £220 plus £44 VAT, £264 payable for FlexiVerify. These are one-off individual verification services, not annual company-support subscriptions. RapidVerify's fee includes its qualified priority handling; FlexiVerify also includes priority processing within its accepted document-coordination scope.

The recorded treatment for non-UK-resident ID-verification customers does not add UK VAT. Use the appropriate order arrangements and ask Coddan if the displayed route does not match your circumstances. Nationality alone does not establish the VAT position or determine whether someone needs troubleshooting. These verification charges are separate from any formation-package verification arrangement and should not be replaced with a formation-client price.

Compare equivalent work before deciding that another package is necessary. If the standard process is suitable, its lower price does not mean normal manager help is missing. If a real evidence problem or handling need exists, the additional fee should correspond to that work. Ask about an existing instruction before paying again, and clarify any proposed further charge before accepting additional work.

Questions that help confirm a sufficient choice

Do I need priority to receive assistance? No. IdentityGuard includes normal email and telephone help with the supported verification instruction. Choose priority for its specified handling increment where that matters to your circumstances. Do not buy it simply because you expect to have a question about the invitation or the evidence instructions.

Read more: questions that help confirm a sufficient choice

Does a failed app attempt mean I must buy FlexiVerify? No automatic conclusion follows. Describe the stage and the problem. A capture issue, an unsupported document and a case requiring accepted non-biometric evidence involve different work. VerifyFlex investigates the supported app/document problem; FlexiVerify provides its separately defined document coordination. Neither changes the standard that the evidence must meet.

Can another person complete my check because they paid? The individual must complete the applicable personal checks. An authorised contact can help organise the instruction, but payment does not transfer identity or confidential-information rights. If you already have accepted verification, or only need to use a Personal Code for a role, explain that before ordering. These answers help you choose sufficient assistance rather than automatically selecting the highest-priced service.

Choose your package or ask a personal manager

Choose IdentityGuard when you want standard supported verification and no separately defined handling need has arisen. Choose RapidVerify when the qualified priority increment is relevant. Use VerifyFlex for the supported troubleshooting instruction, or FlexiVerify for accepted non-biometric document review and Credas coordination with priority. The appropriate route is the one that addresses the person's actual position, not the one with the strongest-sounding name.

If the scope is clear, the package-specific order actions take you to the existing forms. If it is uncertain, give a short account of the role, whether verification is already complete, what evidence or app issue has arisen and which part needs help. Leave document images, Personal Codes, passwords and payment-card details out of the initial message; your manager supplies the appropriate evidence instructions.

Before proceeding, check the individual covered, selected service, payable amount and any separate work being accepted. The purpose is a clear instruction with useful professional assistance and a recognised endpoint. You retain a direct route to order, a human route to clarify uncertainty and the option not to purchase another check when the necessary verification is already complete.