Accepted document handling with Credas coordination

When the standard verification route won’t do, FlexiVerify Option™ from Coddan CPM Ltd steps in with its highest level of individual support. Designed for CLG directors and PSCs whose cases involve inconsistent personal details, an incomplete earlier attempt, or evidence that needs careful individual consideration, this service starts by establishing whether a viable route exists. Coddan then coordinates additional evidence through a supported process and manually submits the resulting file via its ACSP account. For efficient Companies House identity verification for CLG directors and PSCs navigating genuinely complex situations, this is structured, hands-on assistance — not a shortcut. At £220 + VAT, the price reflects the enhanced individual work involved. It’s worth noting: the service doesn’t include legal advice, register corrections or outcome guarantees. Sometimes the right next step isn’t simply repeating a check — and this service helps you work out what that step actually is.

FlexiVerify Option is Coddan’s supported service for one CLG director or individual PSC whose accepted case requires non-biometric document review and coordination through Credas. Coddan manually reviews the documents, coordinates their submission and supplies explanations responding to Credas comments. Priority processing is included in the £220 plus VAT package.

The principal reason to choose it is that defined work, not the assumption that the highest-priced option is safer for everyone. A person ready for standard supported verification may not need it. Someone with a particular app-rejected document may instead need the investigation described in VerifyFlex. Clarify the actual work rather than treating all evidence difficulties as the same service.

Suitable evidence must still be established for the individual case. FlexiVerify is not a universal fallback for anyone unable to complete a check, and it does not operate independently of Credas. An unsupported document cannot be made acceptable merely by paying a higher price. Explain what evidence is available and what has happened so Coddan can identify the supported instruction before further work is accepted.

The document work Coddan undertakes

Non-biometric document review and Credas coordination

Non-biometric document review and Credas coordination is Coddan’s manual review of accepted non-biometric documents, coordination of their submission within Credas and further explanations responding to Credas comments. FlexiVerify also includes supported case arrangements, instructions, results review, clarification and priority processing. Supporting-document review does not mean automatic authentication by Credas or a journey without applicable personal or liveness checks. Suitable evidence remains necessary for the individual case.

This coordination connects the customer’s evidence with the professional review and supplier process. It does not mean that every uploaded file is automatically authenticated by Credas. Supporting documents may require human review, and a stored document or explanatory response is not itself successful verification. The applicable evidence and personal checks remain part of the journey.

Your personal manager helps with instructions, document questions, coordination and progress by email and telephone. If the requirements are met and Coddan is satisfied, it submits the ACSP confirmation to Companies House. Completion is verification confirmation received and the data submitted. Companies House issues the Personal Code through its own process; Coddan does not create the official code or guarantee the external outcome.

Included priority processing and timing

FlexiVerify includes priority processing within its accepted document-review and Credas-coordination scope. That is an included handling feature, not a reason to buy another priority service simply because the case uses this package. It also does not turn an unresolved document question into a ready, successfully verified case.

The timing depends on the actual evidence, outstanding explanations and required checks. Coddan’s handling, the individual’s response and the external verification or Companies House stages are different contributions. Tell your manager about a date that matters so the remaining work can be understood. Do not assume a guaranteed Personal Code arrival time from the word priority.

RapidVerify’s qualified one-business-day target describes that separately defined package. This page does not promise that the same target applies to every FlexiVerify document case. The useful commitment here is the included priority processing of the accepted work, while suitability and successful verification remain dependent on satisfying the actual requirements. If a timing question affects your decision, clarify the case position before relying on an assumed deadline.

£220 plus applicable VAT for the specified case

For a UK customer, £220 plus £44 VAT at 20% gives £264 payable. The price covers one individual verification case with accepted non-biometric document review, Credas coordination, the stated assistance and included priority processing. It is not an annual compliance subscription or a fee that automatically repeats for every appointment held by the person.

Non-UK-resident customers of this identity-verification service use the approved treatment without UK VAT. Check the appropriate ordering arrangements and ask Coddan if the displayed route does not match your circumstances. Nationality alone neither establishes that residence treatment nor proves that this document-handling service is needed. Do not import formation-package verification charges into this standalone instruction.

Notarisation, translation, apostille, company formation, role linkage, company filings and continuing support are not included. If another professional task is needed, Coddan confirms it and its charge separately before it proceeds. Several individuals require the appropriate individual instructions; one person holding director and PSC roles does not automatically need duplicate verification purchases. Explain an existing case before paying for an overlapping service.

Start FlexiVerify Option™ verification Ask a personal manager

Establish the supported instruction before assuming a solution

Describe the evidence available, the stage already reached and whether a Coddan case or another provider’s instruction is active. You do not need to invent the technical diagnosis. The relevant question is whether the accepted non-biometric document work and Credas coordination address the actual circumstances, rather than whether the package sounds broadly flexible.

Read more: establish the supported instruction before assuming a solution

The form of evidence matters. A name on an official document, a bank statement or a certified copy does not by itself establish that the required verification combination is satisfied. Coddan follows the Companies House standard and supported Credas process. It does not create an alternative acceptance list to justify a commercial package.

If the available evidence falls outside that process, further explanation cannot guarantee that it will become acceptable. Equally, not every ordinary supporting-document request establishes a need for this package. Ask about the current instruction where uncertainty remains. Standard assistance, supported troubleshooting and this separately defined coordination function should remain recognisably different purchases, with a reason to stop at a less extensive service when it is sufficient.

Non-biometric documents are not a biometrics-free promise

Credas distinguishes identity-document checks from supporting-document review. Its Companies House guidance explains that supporting evidence can be requested where a passport chip has not been scanned or where the selected evidence route requires it. Such material can require human review by the organisation using the platform rather than automatic verification of that supporting document.

Read more: non-biometric documents are not a biometrics-free promise

This is why manual document handling should not be described as an independent identity-verification system. The wider journey may still include a photograph, liveness and checks connecting the evidence to the individual. Non-biometric evidence does not mean that someone else can perform the check or that all personal participation has been removed.

Companies House’s standard has two document-checking options. Under Option 2, the individual supplies two photographic Group A documents, or one photographic Group A document and one Group B document. A non-UK resident must supply at least one government-issued document. An address statement alone does not meet that complete combination. Nor does a document without a chip automatically establish that a wholly person-checked route is required.

The relevant document’s condition, issuing authority, currency and supported checking method matter. Companies House excludes cancelled or replaced documents and specifies exceptions to its general exclusion of expired documents. The legal list and a particular Credas journey’s supported evidence are not identical promises. Follow the actual instructions and clarify the available evidence before assuming this service can accept it.

Credas Companies House verification guidance · Companies House evidence standard

Provide the information needed for useful coordination

Tell Coddan who is being verified, their director or individual PSC role and whether the company is new or already registered. Explain any accepted verification, active invitation or previous provider involvement. This identifies whether the remaining task is document coordination, a code issue or another company matter, and can prevent overlapping purchases.

Read more: provide the information needed for useful coordination

Follow the instructions for supplying evidence through the agreed channel. Keep confidential images and codes out of an initial enquiry. Provide accurate names and address history and explain material differences rather than submitting unrelated files without context. The individual remains responsible for their facts and must complete the applicable personal checks.

If Coddan or Credas asks for an explanation, respond to the particular issue. Document coordination depends on coherent information, not merely the volume of attachments supplied. Before substituting another document, check whether it is supported. Additional payment is required where a client disregards Coddan and Credas instructions and uploads documents outside the accepted list, such as a US driving licence. This is separate from replacing an expired invitation free of charge.

A manager connects the customer, documents and supplier process

Your manager gives instructions and helps coordinate document questions and progress within the accepted service. That makes the professional work visible: there is someone to explain outstanding information and connect your response with the Credas case. You do not need to interpret every technical comment or decide professional evidence sufficiency unaided.

Read more: a manager connects the customer, documents and supplier process

The managervs assistance does not replace the individual’s personal participation or permit an organiser to provide invented facts. If you are arranging the service for someone else, identify that capacity and the appropriate communication authority. Payment alone does not grant unrestricted access to the person’s private evidence or Personal Code.

Normal email and telephone assistance is available in the standard supported service too. FlexiVerify’s particular value is the accepted document-review and supplier-coordination work, including priority, rather than the mere existence of a contact. If ordinary assistance is sufficient, there is no reason to buy this broader instruction solely to obtain reassurance. The chosen service should fit the actual work that remains.

Review, explanation and the verification endpoint

Coddan reviews the instruction and establishes the supported case arrangements. The individual supplies requested information and completes applicable checks. Coddan reviews the non-biometric documents, coordinates their submission and gives explanations responding to Credas comments within the accepted scope. Outstanding questions are addressed through that process rather than ignored to produce a nominal completion.

Submission of a document to the platform is not the same as a successful identity-verification decision. Coddan must be satisfied that the requirements have been met before submitting its ACSP confirmation to Companies House. A manual review or an explanatory note does not independently prove authenticity or remove the need for the supported checks.

The accepted assignment ends once verification confirmation has been received and the data submitted to Companies House. Companies House issues the Personal Code to the individual. Further use for a director or PSC role, incorporation or a company filing remains separate. Priority processing is included in Coddan’s accepted work, but no guarantee of external code delivery or company-registration timing is created by this package.

Start FlexiVerify Option™ verification Ask a personal manager

The CLG context does not change the individual’s identity

This service concerns directors and individual PSCs of companies limited by guarantee, including relevant directors of charitable companies. Being a guarantor-member or being described as a trustee does not by itself create the same Companies House requirement. Identify the actual legal role rather than purchasing verification for everyone connected with an organisation.

Read more: the clg context does not change the individual’s identity

During a new formation, verification must be coordinated with the separate incorporation instruction. FlexiVerify does not choose governing arrangements, prepare formation documents or register the company. For an existing CLG, the relevant role and filing position must be established. Completing document coordination does not automatically correct company records or provide verification details for every appointment.

In most cases an individual verifies once, with the Personal Code used for applicable roles and companies. A person holding director and PSC roles does not automatically need two checks. Role-specific code submission remains distinct, so neither automatic linkage nor another full verification fee should be assumed without identifying what remains.

The organiser, payer, individual and company contact can be different people. An authorised intermediary can help coordinate the instruction, but cannot perform another person’s liveness checks or gain unrestricted access to confidential evidence merely by arranging payment. Keep those capacities clear so professional assistance supports the correct person without obscuring their responsibilities.

Compare the four CLG verification packages

Additional work and unsuccessful progress remain separate questions

If an invitation expires before verification is completed, Coddan generates a new link free of charge. The invitation is valid for three days. Contact the manager about the current instruction rather than placing a second order simply to receive a fresh link. Reissue does not waive the evidence requirements or mean that verification is complete.

Read more: additional work and unsuccessful progress remain separate questions

Where a client uploads documents outside the accepted list despite the instructions provided, additional payment is required. Ask before using an unsupported substitute. A rejected image, an expired link and knowingly using an unaccepted document should not be treated as identical events. Any further work and charge is clarified separately before proceeding; the package is not an unlimited promise to achieve verification irrespective of evidence.

Notarisation or a translation may be a different professional task, but neither is silently included here or a guarantee of acceptance. The same is true of company formation and later filings. A clear boundary helps you decide whether the stated coordination is sufficient or whether another accepted instruction is needed, without presenting every possible additional service as part of the £220 fee.

The Personal Code follows a separate official process

Companies House issues the individual’s Personal Code after the applicable verification-confirmation process. Coddan’s assignment endpoint is verification confirmation received and data submitted, not a promise that the code has already arrived. Credas invitation access and a Companies House Personal Code are different things and should not be used interchangeably.

Read more: the personal code follows a separate official process

The company authentication code is another separate credential associated with company filing access. Keep confidential codes secure and out of general package enquiries. A subsequent filing instruction requires appropriate authority and the agreed secure handling route. The payer does not automatically acquire control of the individual’s code because they purchased verification assistance.

If accepted verification already exists, the remaining issue may be code retrieval, role linkage or a company-record discrepancy. The corresponding official and Coddan guidance can be more appropriate than a fresh document-coordination order. Several appointments do not turn a one-off identity process into an annual subscription.

AML/KYC due diligence for Coddan’s customer relationship remains distinct from Companies House identity verification. Some evidence can be relevant to both, but one completed process does not automatically establish the other. An additional request should be understood in its actual context rather than assumed to justify another full fee. This distinction helps keep the work, responsibilities and useful result clear.

Official Personal Code guidance

Why this service may be appropriate, and why it may be unnecessary

Do I need FlexiVerify simply because my passport has no chip? No automatic package conclusion follows. The supported document and checking method matter. The Companies House standard also recognises suitable technology validation of applicable physical security features. Explain the actual evidence and invitation stage rather than choosing by one document characteristic alone.

Read more: why this service may be appropriate, and why it may be unnecessary

Does non-biometric handling mean that I can avoid all personal checks? No. Supporting documents and the wider identity-verification journey are different things. The individual must still cooperate with applicable checks. Coddan’s review and coordination do not create a general exemption from evidence or liveness requirements.

Could a lower-priced service be enough? Yes, where standard supported assistance or a defined investigation addresses the need. The purpose of this package is accepted document review and Credas coordination with priority. It is not an automatic upgrade for overseas residents, every previous app failure or every customer seeking manager help. Use the comparison and ask about the existing instruction if the distinction is unclear.

Documents support the decision; their presence does not settle it

The verification process needs to establish that evidence is real, the claimed identity is real and the evidence belongs to the person. Merely uploading a document or adding an explanation is not the whole of that process. Credas provides supported technology and case functions; Coddan must reach the ACSP decision against the Companies House standard.

Read more: documents support the decision; their presence does not settle it

The individual supplies accurate facts and suitable evidence and participates in the personal checks. Coddan reviews, clarifies and coordinates the accepted work. Companies House receives the confirmation and issues the Personal Code. These responsibilities remain distinct even where a personal manager helps the customer understand the sequence.

Relevant verification records must be retained, including the required evidence and records of failed attempts. A new commercial package does not permit an adverse or incomplete result simply to be ignored. If the evidence cannot support verification, an increased price does not establish a different legal standard or guarantee a successful result.

The company retains its own filing and governance responsibilities. This package does not determine appointments, control, governing rules or the organisation's wider compliance. Existing specialist guidance and service destinations remain available for those questions. Keeping the scope specific allows the customer to recognise the useful document work without mistaking it for a complete company-administration service.

Arrange the accepted document-coordination service

Choose FlexiVerify when its stated non-biometric document review and Credas coordination address the work needed for one individual’s Companies House verification. The £220 plus applicable VAT price includes priority processing and ordinary personal-manager assistance. It does not promise that every document or individual circumstance can be accepted.

If the scope remains unclear, explain the available evidence, role, current instruction and difficulty before purchasing another service. Keep confidential images, Personal Codes, passwords and payment-card details out of the initial enquiry. Coddan supplies the appropriate evidence instructions for the accepted case and clarifies any separately agreed work.

Direct ordering remains available where the fit is clear; manager help is available for uncertainty. Compare the standard, qualified-priority and troubleshooting services if they better address the actual need. The useful purchase is a defined professional instruction carried through its accepted verification endpoint, with a clear understanding of what follows and what remains outside the charge.

Start FlexiVerify Option™ verification Ask a personal manager

Questions that establish whether coordination is needed

I have an address statement. Does that alone make FlexiVerify suitable? No. Supporting evidence must be considered with the required identity evidence and checking method. A bank or utility statement can have a role without constituting the whole verification. Describe the actual available documents and follow the supported instructions rather than choosing a package from a single document category.

Read more: questions that establish whether coordination is needed

Can a certified or translated document guarantee acceptance? No. Certification and translation are distinct professional tasks and are not included here. They do not by themselves establish that the original document meets the supported route’s requirements. If such work is relevant, its scope and charge must be separately agreed; do not commission it on an assumption that it guarantees verification.

Does this service cover any number of documents until a check succeeds? The package covers the stated individual case and accepted work. It is not an unlimited undertaking to accept every possible evidence submission. Respond to the actual instructions and clarify additional work before it proceeds. Supplying more unrelated documents is not a substitute for establishing the required evidence combination.

Do I need to buy RapidVerify too? Priority processing is included in FlexiVerify’s accepted service. A separate package purchase should not be assumed necessary merely to obtain that included feature. If a case is already underway or its scope changes, clarify the existing instruction and any further charge instead of paying for overlapping services without an explanation.

Could standard assistance handle my case? It may be sufficient where the supported standard process fits. Normal manager assistance is not exclusive to this package. FlexiVerify is chosen for accepted non-biometric document review and Credas coordination, not simply because the individual wants a contact person or reassurance. The comparison entrance helps distinguish the professional work each option buys.

What if I only need to use an existing code? Then document coordination may be unnecessary. Explain accepted verification already completed and the relevant role or filing task. The corresponding guidance or separate service can address what remains without repeating a paid check. A new company, another appointment or a forthcoming filing does not automatically establish a need for the highest-priced verification option.

Personal particulars support the evidence assessment

Companies House’s required personal information includes current and former names, date of birth, home address, the previous twelve months’ address history and email address. These details help establish the connection between the person and the evidence. Administrative information about the company or payer does not replace the individual’s required particulars.

Read more: personal particulars support the evidence assessment

An explanation may be needed where names or address history differ. Collecting that explanation within Credas does not automatically authenticate every supporting document or resolve every question. The accepted review must still establish whether the evidence and checks satisfy the standard. A manual note is part of the case context, not a different legal identity result.

Keep confidential material within the agreed evidence process. An initial enquiry can explain the circumstances and stage without containing document images or codes. Distinguish the individual, their authorised contact and the payer so assistance can progress without assuming that one person’s payment transfers another person’s identity responsibilities or confidential information.

FlexiVerify Option™ – Complex Evidence & Non-Biometric Companies House ID Verification £220.

Learn how our ACSP Manual Evidence Review and Credas escalation process works, including service scope boundaries, non-biometric limits and exclusions.

See how our ACSP team reviews evidence manually and escalates cases to Credas, with transparent guidance on non-biometric service limits and exclusions.

Coddan CPM is a UK-based legal and corporate services firm providing professionally managed Companies House identity verification through its ACSP framework.
Call us on: 033 0808 0089 to discuss the appropriate verification route for your circumstances, whether you are based in the UK or overseas.

Work through an individually managed identity-verification assessment, from reviewing complex personal evidence and identifying a suitable verification route to completing the supported ACSP checks.

Best ACSP FlexiVerify Option™ – Complex Evidence & Non-Biometric ID Verification £220

FlexiVerify Option: CLG document review and Credas coordination

Choose the actual document work

Coordination through Credas

Priority is included

Applicable personal checks remain

A recognised completion point

One defined individual service

Verification and what happens next

Price: £220.00

Accepted document handling with Credas coordination

The document work Coddan undertakes

Non-biometric document review and Credas coordination

Included priority processing and timing

£220 plus applicable VAT for the specified case

Establish the supported instruction before assuming a solution

Non-biometric documents are not a biometrics-free promise

Provide the information needed for useful coordination

A manager connects the customer, documents and supplier process

Review, explanation and the verification endpoint

The CLG context does not change the individual’s identity

Additional work and unsuccessful progress remain separate questions

The Personal Code follows a separate official process

Why this service may be appropriate, and why it may be unnecessary

Documents support the decision; their presence does not settle it

Arrange the accepted document-coordination service

Questions that establish whether coordination is needed

Personal particulars support the evidence assessment

FlexiVerify Option™ – Complex Evidence & Non-Biometric Companies House ID Verification £220.

Learn how our ACSP Manual Evidence Review and Credas escalation process works, including service scope boundaries, non-biometric limits and exclusions.

See how our ACSP team reviews evidence manually and escalates cases to Credas, with transparent guidance on non-biometric service limits and exclusions.

Coddan CPM is a UK-based legal and corporate services firm providing professionally managed Companies House identity verification through its ACSP framework. Call us on: 033 0808 0089 to discuss the appropriate verification route for your circumstances, whether you are based in the UK or overseas.

Work through an individually managed identity-verification assessment, from reviewing complex personal evidence and identifying a suitable verification route to completing the supported ACSP checks.

Best ACSP FlexiVerify Option™ – Complex Evidence & Non-Biometric ID Verification £220

Price: £220.00

Accepted document handling with Credas coordination

The document work Coddan undertakes

Non-biometric document review and Credas coordination

Included priority processing and timing

£220 plus applicable VAT for the specified case

Establish the supported instruction before assuming a solution

Non-biometric documents are not a biometrics-free promise

Provide the information needed for useful coordination

A manager connects the customer, documents and supplier process

Review, explanation and the verification endpoint

The CLG context does not change the individual’s identity

Additional work and unsuccessful progress remain separate questions

The Personal Code follows a separate official process

Why this service may be appropriate, and why it may be unnecessary

Documents support the decision; their presence does not settle it

Arrange the accepted document-coordination service

Questions that establish whether coordination is needed

Personal particulars support the evidence assessment

Coddan CPM is a UK-based legal and corporate services firm providing professionally managed Companies House identity verification through its ACSP framework.
Call us on: 033 0808 0089 to discuss the appropriate verification route for your circumstances, whether you are based in the UK or overseas.