No support required
If the free Companies House route is suitable and you can complete it successfully, you do not need to purchase Coddan support simply because support is available.
Director identity-verification support
If you know that a Companies House identity-verification or related stage remains, first establish what the outstanding task actually is. You may need no professional support, practical preparation, help understanding your present position, an optional Authorised Corporate Service Provider (ACSP) route, or navigation to a separate corporate event.
Support should match the unresolved professional job. Identity verification, the Personal Code, director or PSC role linkage and later company filings are separate stages.
If the free Companies House route is suitable and you can complete it successfully, you do not need to purchase Coddan support simply because support is available.
Professional support may be useful where you are unsure whether verification has started, completed, produced a Personal Code, or connected your verified identity to the relevant role.
Support may focus on identifying the information and evidence needed for the applicable route. That is different from treating every unsuccessful or incomplete attempt as a formal rejection.
Where selected, suitable and professionally relevant, an ACSP registered with Companies House can verify an individual's identity on their behalf and may charge for the service.
Within the Coddan-supported route, technology performs the applicable identity and document checks. Coddan reviews the resulting information and determines whether it is satisfied that the Companies House identity-verification standard has been met. Following a successful outcome, Coddan performs its applicable notification responsibility.
Support being available does not mean support is required.
Companies House registration as an ACSP and separate supervision under the UK anti-money-laundering regime are distinct matters. Identity verification should also be kept separate from AML, KYC and customer due diligence.
A Personal Code problem, director or PSC role linkage, appointment, Confirmation Statement, correction or other corporate event may require a separate process. Do not repeat identity verification simply because the later task remains incomplete.
If the applicable identity verification is complete, the Personal Code is available, the relevant role connection has been completed and no identity-related discrepancy remains, no further identity-verification support may be required.


£40.00+VATIdentityGuard Pro™ Recommended for 1
package
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For a fixed fee of £40, this package provides a simple online verification route with professional ACSP support. It may suit a proposed or existing director whose identity documents are eligible for the standard digital process. Support being available does not mean support is required. If verification is already complete, the remaining matter may instead concern the Personal Code, director or PSC role linkage, an appointment, a Confirmation Statement or correction of a company record. Those later tasks do not require identity verification to be repeated automatically. Following successful verification, Coddan performs its applicable notification responsibility, while Companies House separately issues the Personal Code. Applicants unsure which stage remains should review our guided verification route. |
£65.00+VATRapidVerify Pro™ Recommended for 2
package
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For £65, eligible UK and overseas applicants receive priority handling and prompt contact where further suitable information is required. This package offers fast professional support without changing the Companies House identity-verification standard. Coddan cannot direct the verification technology to produce a particular result or require Companies House to accept an application. An incomplete app, security-question or Post Office attempt does not create a back-door route; Coddan conducts its own authorised ACSP process and makes its own satisfaction decision. Applicants who do not require priority handling can return to the standard £40 verification route. Those facing a genuine deadline can also review our fast-track verification-support guidance. |
£125.00+VATVerifyFlex Solutions™ Recommended for 3
package
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For £125, eligible applicants receive access to two verification pathways and practical professional guidance concerning suitable identity evidence. The package offers flexibility without assuming that every failed or incomplete attempt requires manual verification. An unsuccessful attempt is not automatically evidence that Companies House rejected the person or that no other authorised route is available. Coddan cannot overturn another route's outcome, but it may conduct a separate ACSP verification where that route is suitable. Verification remains separate from AML, KYC and customer due diligence, as well as Personal Code use and subsequent corporate filings. Applicants seeking a broader explanation of available routes can review our online director-verification service guidance. |
£220.00+VATFlexiVerify Option™ Recommended for 4
package
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For £220, this package provides Coddan's highest level of individual verification support for an eligible applicant requiring manual assessment. It may suit a person with non-standard documents, an earlier digital attempt that did not complete or circumstances unsuitable for the ordinary biometric route. Payment does not guarantee that the evidence will satisfy the Companies House verification standard. This is an authorised alternative route—not a back door, an appeal against another process or a means of bypassing official requirements. Following a successful outcome, Coddan performs its applicable notification responsibility, while Companies House separately issues the Personal Code. Applicants who may be suitable for either digital or alternative verification should first compare the two-pathway verification package or consult our international verification-support guidance. |
If you know that Companies House identity verification or a connected stage may still require attention, the first question is not which service to buy. It is what has already been completed, what remains outstanding and which professional job, if any, is actually needed.
A director who can use the free GOV.UK route successfully may have no need for paid support. Another person may need help understanding their present position, preparing information or evidence, using an optional ACSP route, identifying a Personal Code or role-linkage issue, or moving to a separate corporate service.
Companies House provides a legitimate free verification route through GOV.UK One Login where that route is available and suitable. An ACSP is an alternative route, not a universal requirement, and an ACSP may charge a fee.
Before seeking professional support, establish your present position. Identity verification is one stage in the Companies House process. It is separate from receiving a Personal Code, using that code for an applicable role, correcting a company record and completing the underlying corporate event.
If you have not completed the applicable identity-verification process, the first decision is whether the free GOV.UK route is suitable or whether an optional ACSP route would better match the support you need.
Companies House states that, in most cases, identity verification is completed once and must not be repeated unless Companies House tells the individual to verify again. A new company, appointment or role may instead leave a Personal Code, role-linkage or corporate-event task.
If you are unsure what has happened or what remains, the appropriate support job may simply be to establish your present verification position before any further submission is made.
Use the official route first where it is suitable.
GOV.UK: Verify your identity for Companies House provides the current direct route and explains the alternative of using an ACSP.
A director who can use GOV.UK One Login successfully and is comfortable completing the applicable process independently may not need professional support. The availability of an ACSP does not make paid assistance necessary.
Companies House permits an individual to ask an ACSP, such as an accountant or solicitor, to verify their identity on their behalf. Your existing professional adviser may already be registered with Companies House as an ACSP.
Companies House states that an ACSP must be registered with Companies House and separately supervised under the applicable UK anti-money-laundering regime. Those two matters should not be treated as the same status.
Professional support is most useful when there is a defined job to perform. That job may be diagnostic, preparatory, verification-related or navigational. It should not be assumed that every unusual, overseas or unsuccessful situation requires an ACSP.
Establish what has already been completed and which identity-related stage, if any, remains.
Help organise suitable personal information and evidence before an applicable verification process is undertaken.
Choose optional Coddan-supported verification where an ACSP route is suitable and professional involvement is genuinely wanted or useful.
Identify when the remaining issue belongs to a Personal Code, role-linkage, record-correction or separate corporate service rather than identity verification itself.
The appropriate outcome may therefore be that Coddan support is not appropriate or is not required.
Support should be selected by the unresolved task rather than by a service label. Consider which of the following best describes the position:
The identity-verification stage itself remains outstanding.
Verification is complete and the remaining question concerns the Companies House Personal Code.
The verified identity or Personal Code still needs to be connected to an applicable director or PSC role.
The unresolved matter concerns a personal or company record rather than automatically being another verification task.
If identity verification itself remains and the Participant needs practical preparation-and-completion guidance, use the dedicated process destination rather than extending this support-selection page into a general verification guide: Guided Director Identity Verification.
Where identity verification remains the task, support may help you understand the information and evidence relevant to the applicable route before you proceed. Within the Coddan-supported route described here, the applicable identity and document checks are performed by technology, while Coddan retains its separate review and decision responsibilities.
Companies House guidance sets the applicable identity-verification standard. It also provides more than one evidence-checking option for ACSPs generally, depending on the verification route and circumstances.
Where you select Coddan and an ACSP route is appropriate, Coddan is registered with Companies House as an Authorised Corporate Service Provider. That Companies House registration is distinct from separate UK anti-money-laundering supervision.
Technology performs the applicable checks, but Coddan remains responsible for reviewing the resulting information and determining whether it is satisfied that the Companies House standard has been met. Following a successful outcome, Coddan performs its applicable notification responsibility to Companies House.
A successful outcome cannot be promised in advance, and Coddan cannot manufacture an outcome or replace Companies House's statutory framework. The appropriate result may be that further evidence, clarification or another destination is required.
Successful identity verification does not mean that every connected Companies House task has automatically been completed. Companies House issues the Personal Code after successful verification, and the code belongs to the individual rather than to one company.
Coddan does not create or issue the Companies House Personal Code. Companies House guidance describes it as an 11-character code provided to the individual after identity verification.
Companies House Personal Codes for identity verification
If the remaining professional job is understanding the code rather than completing verification, continue to the Coddan Personal Code guide.
A difference between identity information and a Companies House record is not automatically another identity-verification task. The appropriate response depends on what the inconsistency actually concerns.
Similarly, an unsuccessful verification attempt should not automatically be treated as a rejection requiring an ACSP. The failed or unresolved stage should be identified before the same submission is repeated. Unsuitable evidence, an incomplete technology check and an ACSP being unable to become satisfied are different outcomes. Use the dedicated verification-issues destination where the remaining job is diagnosis or reconciliation.
Overseas residence does not by itself make professional support necessary. However, if the remaining task genuinely concerns international identity documents or another specialist circumstance, use the appropriate specialist destination rather than turning this support page into an overseas-verification guide. Overseas Director Identity Verification provides that separate route.
Identity verification does not itself appoint a director, incorporate a company, file a Confirmation Statement or complete another corporate event. Those matters remain separate administrative or statutory stages.
If the remaining task concerns becoming a director, use the Becoming a Director identity-verification journey. If it concerns an existing director's next Confirmation Statement, continue to the Confirmation Statement identity-verification destination.
If the applicable identity verification, Personal Code and role-related stages have been completed, and no separate identity-related issue remains, the correct outcome may simply be Nothing Further Required. This does not remove any separate corporate filing or other obligation that may apply.
Current timing depends on the role and circumstances.
Companies House explains that when identity verification is required depends on the person's role and when they started that role. For current role-dependent requirements, use current Companies House timing guidance.