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Coddan CPM Ltd. – Company Registration Agent in the UK

Follow a straightforward director identity-verification journey, from understanding your position through to completing the applicable Companies House requirements.

Step 1
Understand Your Position
Step 2
Check Verification Status
Step 3
Prepare Required Information
Step 4
Choose Your Route
Step 5
Complete Identity Verification
Step 6
Confirm What Follows
Companies Registry's e-Services Portal Identity Verification Director ID Verification Guided Simplified Director Identity Verification Compliance for Companies House

Guided Simplified Director Identity Verification Compliance for Companies House

Guided director identity verification

Prepare for your director ID check with clear guidance and personal help

New or existing director, or arranging checks for someone else? This practical guide helps you understand what remains, prepare suitable information and choose your next step. If you choose Coddan verification, you receive supported checks, professional review and personal-manager assistance as a standalone service.

Skip the stress and get straight to business with paid & convenient director ID verification for Companies House, powered by Coddan CPM. Perfect for non-UK passport holders and overseas directors, this service lets you verify a new director ID for Companies House sufficiently without wading through red tape. At a flat £40 + VAT, Coddan’s automated ACSP portal makes director ID verification online easy and confidence-inspiring. Provide your digital or physical ID from the approved list and let an Authorised Corporate Service Provider handle the rest—no more guesswork or eligibility worries. While GOV.UK’s One Login suits some, but Coddan’s paid & convenient director ID verification for Companies House is a lifeline for edge cases and global teams that need to verify a new director ID for Companies House quickly and reliably. Stay compliant, stay confident, and focus on growing your company, not paperwork.

Your personal manager is included with Coddan verification. Your direct contact by email or telephone explains what to provide, gives instructions and keeps you informed about your order and verification progress. Normal help is separate from paid priority handling, extended consultation or continuing support.

Enquiries create no obligation. Describe your role, verification position, question and relevant date; for evidence suitability, add the document type and issuing country. Do not send identity documents or confidential codes in an ordinary initial email; use the instructed secure process.

A clear choice for the task you have

Check whether verification remains or you only need help with a code or role submission. Straightforward paid assistance is available without first trying the free route. If ready, view suitable services, inclusions, charges and ordering options; confirm the per-person scope, applicable VAT and total before buying.

An easier start with suitable preparation

Prepare accurate personal details, an accessible email address and telephone number, and evidence suitable for the selected route. Your manager explains what is needed for Coddan's supported checks. The individual completes their own applicable Credas checks, including liveness; an organiser cannot complete that participation for them.

Efficient progress through clear instructions

Consistent details and suitable evidence help reduce unnecessary back-and-forth. Coddan reviews the information and asks for clarification where needed. Keep the invitation, personal checks, professional decision and official code issue distinct; the detailed guide below explains the stages without promising a universal completion time.

Help with an unclear or interrupted step

Tell Coddan which stage you reached and what question or message appeared. Existing verification customers can contact their manager for instructions and status. A stalled check does not automatically require another purchase; use the specialist verification-issues guidance where that is the remaining task.

ACSP verification, professionally handled

As your selected Authorised Corporate Service Provider (ACSP), Coddan sets up the Credas case, arranges the email or SMS invitation, reviews results and seeks clarification. When satisfied, Coddan manually submits confirmation to Companies House. Companies House issues the Personal Code; finishing the checks alone does not complete every stage.

Connected company work when you need it

Ask Coddan about supported formation, appointment or existing-company administration, including for a company formed elsewhere. Selected work, authority and charges are agreed separately; verification does not automatically include a filing. Coddan’s AML/KYC customer checks are separate from Companies House verification, not another name for the same task.

Your Personal Code and the next task

The 11-character Companies House personal code belongs to the individual. Accepted verification through the official route or another ACSP does not need repeating merely for another appointment or both director and PSC roles. Those roles have separate submissions; incorporation, appointment and company filings remain separate work.

Use the remaining-task destinations below or ask Coddan about suitable assistance and charges. If all applicable requirements are complete and no issue remains, no further action or purchase may be needed.

The free GOV.UK One Login route remains available subject to its method-specific requirements, including for eligible overseas residents. In most cases you verify once; do not repeat verification unless Companies House tells you to.


Start Your Business Today: Fast Formation Services to Meet All Compliance Standards

Ensure compliance with Companies House through rapid, secure ID verification for Directors and PSCs. Complete the process online with an authorized ACSP

treamline your compliance with Companies House using our fast, secure ID verification for Directors and PSCs, all completed online by an authorized ACSP
£40.00
+VAT

IdentityGuard Pro™

Recommended for

1
package

Buy Now Identity Verification Bundle™ (Professional Director Identity Verification) – Companies House Director Identity Verification for £40.
The Identity Verification Bundle™ provides a fast, simple and professionally guided route for an eligible person who has established that an applicable Companies House identity-verification task remains. The standard verification route uses secure Identity Document Validation Technology for eligible identity documents and may suit a straightforward UK or overseas application. Guidance helps the applicant understand what information is required and avoid unnecessary steps, without presenting professional support as compulsory. Technology performs the applicable identity and document checks; Coddan reviews the resulting information and determines whether it is satisfied that the Companies House verification standard has been met. The free GOV.UK One Login route remains available for eligible applicants. Those requiring priority handling can compare our fast-track verification route.

For a fixed fee of £40, this package provides a straightforward online verification process with professional ACSP support. It may suit a proposed or existing director whose documents are eligible for the standard digital pathway. Simple does not mean automatic, guaranteed or free from the applicable Companies House requirements. If verification is already complete, another identity check may be unnecessary; the remaining task could instead concern the Personal Code, role linkage, appointment, Confirmation Statement or another corporate filing. Following successful verification, Coddan performs its applicable notification responsibility, while Companies House separately issues the Personal Code. Applicants who remain unsure whether verification or another stage requires attention can review our verification-support guidance.



£65.00
+VAT

RapidVerify Pro™

Recommended for

2
package

Buy Now Fast-Track Expert Director ID Verification™ (Priority Director Identity Verification Service) – Priority Companies House Director Identity Verification for £65.
The Fast-Track Expert Director ID Verification™ service provides guided priority handling where an applicable identity-verification task remains and the applicant has a genuine commercial or regulatory timetable. The priority verification route combines secure Identity Document Validation Technology with expedited professional review through Coddan's Authorised Corporate Service Provider (ACSP) framework. It may suit an eligible applicant preparing for a directorship, incorporation, corporate transaction or other time-sensitive event. Where the information is complete, the documents are eligible and no additional enquiries arise, most applications are processed by Coddan within one business day. This timeframe concerns Coddan's handling of the verification application; it does not guarantee a successful outcome, Companies House processing, issuance of the Personal Code or completion of any separate corporate action.

For £65, eligible UK and overseas applicants receive priority review and prompt contact if further suitable information is required. The package offers a quick, professionally supported pathway while preserving the same applicable verification standard. Priority service cannot make unsuitable evidence acceptable or allow Coddan to control the technology provider or Companies House decision. Applicants without a priority requirement can return to the standard £40 verification route. Where a previous app, security-question or Post Office attempt did not complete, Coddan may conduct a separate authorised ACSP process if suitable, but it cannot overturn or bypass the earlier outcome. Applicants facing a genuine deadline can review our fast-track verification guidance.



£125.00
+VAT

VerifyFlex Solutions™

Recommended for

3
package

Buy Now Expert Director ID Verification™ (Professional Director Verification Service) – Two Companies House Director Identity Verification Pathways for £125.
The Expert Director ID Verification™ service provides two guided pathways where verification remains applicable but the applicant cannot confidently determine which available method fits their documents and circumstances. The two-pathway verification route combines Fast-Track Digital Verification for eligible biometric documents with an alternative professionally supervised process where the ordinary digital pathway is unsuitable. It may assist an applicant with different document options, an earlier attempt that did not complete or UK or overseas circumstances requiring further consideration. Coddan helps identify the suitable available process, reviews the resulting information and makes its own satisfaction decision under the applicable Companies House standard. The aim is to simplify the decision without lowering the required standard. Applicants requiring full individual assessment can compare the manual verification package.

For £125, eligible applicants receive access to two verification pathways and practical guidance concerning suitable identity evidence. This flexible service avoids forcing every applicant into one process or assuming that an incomplete digital attempt automatically requires manual verification. The simplest appropriate route is the one that fits the person's actual role, documents and remaining Companies House task. Verification remains separate from AML, KYC and customer due diligence, as well as Personal Code use and subsequent corporate filings. A director and PSC may hold two relevant roles without ordinarily repeating the identity check solely for that reason. Applicants whose legal capacity is uncertain should review our identity-verification guidance by entity type.



£220.00
+VAT

FlexiVerify Option™

Recommended for

4
package

Buy Now FlexiVerify Option™ (Expert Manual Director ID Verification Service) – Professional Manual Companies House Director Identity Verification for £220.
The FlexiVerify Option™ provides individually guided verification where an applicable identity-verification task remains but the applicant cannot use the standard biometric pathway with the available documents or technology. The manual verification route is intended for eligible UK and overseas applicants whose evidence or circumstances require closer assessment under the applicable Companies House standard. Depending on the prescribed route, verification may be completed remotely or in person and may require suitable photographic identification and supporting evidence. Coddan explains what suitable evidence is required, assesses the information supplied and determines whether it can be satisfied that the standard has been met. Applicants may submit additional suitable documents where necessary, but Coddan cannot order the verification technology to approve evidence or direct Companies House to issue a Personal Code.

For £220, this package provides Coddan's highest level of individual verification guidance and manual assessment. It may suit an eligible applicant with non-standard documents, technology difficulties or an earlier digital attempt that did not complete successfully. Payment does not guarantee that the supplied evidence will satisfy the Companies House verification standard. This is an authorised alternative route—not a back door, an appeal against another process or a method of bypassing the official requirements. Following a successful outcome, Coddan performs its applicable notification responsibility, while Companies House separately issues the Personal Code. Applicants who may be suitable for either the digital or alternative process should first compare the two-pathway verification package or consult our international verification guidance.





Quick, guided identity verification

Need Director ID Verification Quickly? Know Your Options Before You Start

If you need to complete Companies House identity verification for a director appointment, incorporation or another relevant filing, Coddan can guide you through the available service options. Your personal manager explains the information required, reviews your case and clarifies the next steps. Choose standard verification, paid priority handling or a specialist document-support option according to your circumstances.

Standard supported verification

£40 + VAT

£48 including 20% UK VAT.

For one individual who needs supported identity checks, professional review and normal personal-manager assistance.

Paid priority handling

£65 + VAT

£78 including 20% UK VAT.

For one individual who needs Coddan to prioritise its own verification work. Priority handling does not guarantee successful verification or a specific Personal Code delivery time.

Understand the timing. Your case must be set up, the required checks completed and any outstanding information resolved. Companies House issues the 11-character Personal Code after successful verification. Its post-verification delivery estimate is separate from the time needed to complete your application and checks.

Prices above show the standard and priority service fees. UK totals include VAT at 20%; confirm the applicable total with Coddan if you are an overseas customer. Review the package terms before ordering.

Need another route?

Stuck on GOV.UK One Login? Explore an Alternative Director Verification Route

If you have encountered difficulty during the official identity-verification process, you do not need to guess what to do next. The appropriate route depends on your current verification status, the document you are using and the step where the problem occurred.

Digital check or app difficulty

Explain the stage reached and the error encountered. Your manager can help clarify the supported next step and whether another verification route may be suitable.

Overseas or unfamiliar documents

Tell us the document type and issuing country before ordering. Coddan can explain which supported service may be appropriate, subject to the applicable evidence requirements and case review.

Already verified?

You may not need another identity check. If the remaining issue concerns your Personal Code, a role submission or a company filing, identify that task before purchasing another verification service.

The free GOV.UK route remains available. You can use the official service if it is suitable for your circumstances. Coddan's paid ACSP service is an optional alternative, not a way to bypass identity checks or statutory requirements.

An ACSP must complete the applicable verification requirements. Coddan reviews the case and submits its confirmation when satisfied; Companies House issues the Personal Code following successful verification. Neither priority handling nor ACSP status guarantees a particular outcome.

For an initial enquiry, describe the problem, document type and issuing country. Do not email identity documents or confidential Personal Codes through an ordinary email; follow the instructed secure process.

Clear choices, suitable preparation and personal assistance make verification easier to follow. Use this guide to establish what applies, prepare for your selected route and recognise the stage you have completed.

Begin With the Director Position You Hold

This guide is for directors and people arranging their checks. Coddan offers supported Companies House identity verification as a standalone service: preparation and instructions, the individual's supported Credas participation, professional review, clarification and ACSP confirmation when satisfied. Start with the person's current role and completed work. You may be joining a company, already a director, leaving a role, holding several appointments or also acting as a person with significant control (PSC).

Proposed or new director

Establish whether verification is required for your proposed role and how it connects with the applicable appointment or incorporation process.

Existing director

Establish whether you have already verified and whether the remaining task concerns your Personal Code, director-role connection or another corporate event.

Former or resigning director

Resignation and identity verification are separate matters. Establish when the directorship ended and whether another current director or PSC role remains before deciding that verification or role linkage is still required.

Several appointments or a PSC role

One individual may have several appointments or both director and PSC roles. Those roles and their required connections should be considered separately.

What Makes Supported Verification Straightforward?

A useful service matches the work still needed. You can choose suitable paid verification directly or use the free official route; you do not have to try the free service first. Clear information, preparation and professional assistance make the steps easier to understand without changing the required standard.

Clear service choices

Choose the supported work you need. Check the selected inclusions, per-person fee, applicable VAT and total before ordering. A code or filing question may require different assistance, rather than another identity check.

Suitable preparation

Accurate personal details and suitable evidence help the case progress. Residence abroad alone does not mean complexity or exclusion from free verification. A director of a registered overseas company has a different timing position from an overseas-resident director of a UK company.

Instructions and clarification

Your personal manager explains what to provide and clarifies questions about the supported checks. Responding to requests for missing or inconsistent information helps reduce unnecessary back-and-forth. Each individual still completes their own personal checks.

Professional review and completion

Coddan reviews the results and explains any remaining evidence or clarification. Its confirmation decision, Companies House code issue and later director or PSC submissions remain distinct. You can understand what has been completed and what remains.

Already verified? Your appropriate next step may concern your Personal Code, role linkage or a separate corporate event rather than another identity check.

Do You Still Need Companies House Identity Verification?

Successful Companies House verification through the official route or another ACSP is recognised without buying Coddan verification again. In most cases you verify once and must not repeat it unless Companies House instructs you. A general GOV.UK One Login check for another service or an AML/KYC check does not by itself establish completed Companies House verification.

Not yet verified

If you are an applicable director and have not completed the required verification, identity verification remains an outstanding stage.

Already verified

Do not repeat the verification simply because you have another appointment. Check what subsequent use of your Personal Code or role connection remains.

Uncertain or incomplete

An uncertain outcome does not automatically mean that another attempt, paid support or an ACSP is required. Establish what actually remains first.

Several companies

The same person may use the same Personal Code for applicable director appointments. Multiple appointments do not ordinarily create multiple identity-verification exercises.

Check When the Requirement Applies to Your Particular Role

Companies House timing depends on the role and when that role began. The guided approach is therefore to identify the relevant role and process rather than apply a single deadline to every director.

Existing directors

An existing director with an outstanding requirement provides the Personal Code through the applicable company confirmation statement. Address each relevant company and recognise completed submissions. This does not create annual re-verification; an overdue requirement should not wait for another filing cycle.

Proposed or new directors

A person becoming a director provides the Personal Code as part of the appointment filing or when the company is incorporated. Verification and the appointment filing remain separate stages.

Overseas company directors

An overseas company registered in the UK must confirm that all its directors have verified by the anniversary of its UK establishment's registration. This is distinct from an overseas-resident director of a UK company.

PSC timing is separate

A PSC provides the Personal Code through the separate Companies House PSC service during the applicable 14-day period. The dates depend on the person's circumstances and must not be replaced by the director timetable.

Current guidance places people who file, limited partnerships, corporate directors, corporate LLP members and officers of corporate PSCs in later implementation phases. Do not treat their inclusion in future guidance as evidence that those requirements have commenced.

Check the current official timing guidance for your role.

Prepare the Information and Evidence Relevant to Your Route

Once you know that verification remains relevant, prepare accurate personal information and suitable identity evidence for the route you intend to use. The purpose of this stage is preparation, not a replacement for the detailed requirements of the selected verification service.

Your identity information

Prepare your full and former names, date of birth, home address, previous 12 months' address history and an accessible email address for ACSP verification. Coddan also needs telephone details for case setup. GOV.UK One Login asks questions about you personally, not the company.

Identity evidence

Tell Coddan the document type and issuing country if suitability is unclear. Your manager explains the evidence supported by the selected service. Officially permitted evidence, a supplier's general capabilities and Coddan's configured checks are different; do not assume every document or device is supported.

Companies House information

Check that the personal information you provide is accurate. If it differs from a register entry, explain the difference so the appropriate clarification or correction can be identified. Verification does not automatically amend a Companies House record.

Later corrections or filings

Keep any appointment, incorporation, confirmation statement or PSC task identifiable. These may require separate instructions and authority after verification. Preparing evidence for an identity check does not itself instruct Coddan to make a company filing.

For the official route, follow its method-specific document and device instructions. For Coddan verification, follow your manager's secure evidence instructions and complete your own applicable Credas identity and liveness checks. An organiser may coordinate the instruction but cannot participate for you. Do not send identity documents or confidential codes in an ordinary initial enquiry email.

Optional next-step helper

What would help you move forward?

Choose the individual's current verification position, relevant role and question. Use the guidance to find a useful next step; it does not decide document acceptance or your legal obligations. If you are arranging checks for someone else, answer about that person.

You can choose a destination directly

Coddan's supported service includes manager instructions, your own Credas participation, professional review and clarification, followed by ACSP confirmation when satisfied. Companies House issues the Personal Code. See the route comparison below for suitable ordering choices and scope; you need not try free verification first.

For overseas ID-verification customers receiving this service, Coddan's confirmed policy is no UK VAT. The actual customer and selected work determine the treatment; the verified person's residence or nationality alone does not. Confirm the applicable total before ordering.

Optional enquiries to info@coddan.co.uk create no obligation. Describe the role, completed work, question and relevant date; for suitability, add document type and issuing country. Identity documents and confidential codes follow the instructed secure process, not an ordinary initial email.

Choose Your Director Verification Route: Free Official or Coddan Support

Choose according to the individual's evidence, participation and preferred assistance. Both routes address the Companies House standard. You may select suitable paid verification directly; an overseas address or an unsuccessful attempt does not automatically require it.

Free GOV.UK One Login route

Charge and work: official verification is free. One Login asks questions about you to determine the available method: an app, online security questions, or entering photo-ID details online before attending a participating Post Office.

Preparation and help: follow the requirements of the method offered and use its official instructions and support. Coddan verification is optional.

Use the official GOV.UK identity-verification service

Paid Coddan ACSP route

Work and assistance: case setup, preparation instructions, supported Credas checks, included normal personal-manager help, professional review, clarification and ACSP confirmation when satisfied.

Coverage and charge: select the suitable published per-person service or request a quotation. Check inclusions, fee, applicable VAT and total. Any additional work, priority handling or separately instructed filing requires confirmed scope and charges.

View suitable services, charges and ordering options

Practical value comes from suitable work, clear preparation, included assistance and review. Confirm what follow-up is included and any further charges before instructing extra work. Verification is available without purchasing company formation, an appointment or a confirmation-statement filing.

Standalone verification Personal-manager help included

Choose the supported service you need

Ready to arrange verification? Choose suitable published work directly, or ask about preparation first. Each service covers one individual, supported Credas checks, professional review and normal personal-manager instructions, clarification and progress updates by email or telephone. One person with director and PSC roles does not automatically need two purchases.

The prices and order links below are for UK customers. Eligible overseas ID-verification customers are not charged UK VAT on the selected service; treatment follows the actual customer receiving the work, not the verified person's residence or nationality alone. Compare overseas services, prices and ordering choices.

Supported checks

IdentityGuard Pro™

For straightforward supported verification where the route and evidence suit the individual. Coddan sets up your case and invitation, explains preparation, reviews your completed checks and clarifies outstanding information. Verification is available independently of company formation or a filing.

£40.00 + £8.00 VAT = £48.00 payable. One individual; one-off UK service. Paid priority and company work are separate.

Order IdentityGuard Pro™ — UK customer

Preparation, personal help and professional review. Ask before ordering if you wish.

Priority handling

RapidVerify Pro™

Adds priority handling of Coddan's verification work. The target is one business day where the route is suitable, all required information and checks are complete, and no further enquiries or verification issues arise. Companies House code delivery remains separate.

£65.00 + £13.00 VAT = £78.00 payable. One individual; one-off UK service including this package's priority handling.

Document-check help

VerifyFlex Solutions™

For a document-check problem requiring assessment within the Credas-supported process. Coddan manually examines the document to identify the issue, explains what needs attention and reviews the case. An interrupted or unsuccessful check does not automatically require another purchase.

£125.00 + £25.00 VAT = £150.00 payable. One individual; one-off UK service including document-problem assessment.

Ask about your document-check problem

Once suitability is confirmed, order VerifyFlex Solutions™ for a UK customer. Assessment does not guarantee acceptance.

Non-biometric document support

FlexiVerify Option™

For supported non-biometric document handling. Coddan manually reviews the documents, submits them to Credas and supplies explanations where Credas comments require clarification. The applicable individual checks and results review remain necessary; this service operates through Credas.

£220.00 + £44.00 VAT = £264.00 payable. One individual; one-off UK service including the selected document handling.

Confirm non-biometric document suitability

Once confirmed, order FlexiVerify Option™ for a UK customer. Overseas residence alone does not establish the need.

Several people or professional clients?

Count the distinct people who still need verification. Use the multi-person and intermediary quotation guidance below to request suitable work and discounted charges. Agree any coordination, permitted contacts, authority and billing arrangements within the quotation.

After order review and case setup, Coddan arranges the invitation. You complete your own supported checks; Coddan reviews and clarifies before submitting ACSP confirmation when satisfied. Companies House issues your 11-character Personal Code. Director and PSC submissions and company filings remain separate. Additional scope and charges are agreed before proceeding.

With accepted verification, another purchase may be unnecessary. The free official route remains available subject to its requirements. If everything applicable is complete, no further action may be needed. Enquiries create no obligation; identity documents and confidential codes follow the instructed secure process, not an ordinary initial email.

Keep Identity Verification Separate from the Later Companies House Record

A clear guided journey depends on keeping several related but distinct tasks apart. Identity verification establishes the individual's verified identity; it does not itself amend every Companies House record or complete every corporate event.

Identity information

Information supplied about the individual.

Identity evidence

Evidence used by the applicable verification route.

Register information

Information already recorded at Companies House.

Later corporate action

An appointment, filing, correction or other event that may follow verification.

Understand What the Selected Verification Route Does

The verification route you select determines how the applicable checks are carried out. The guided principle is simple: follow the requirements of that route and do not treat a request for further information as proof that a different route must automatically be used.

Information is considered

The applicable process considers the information and evidence needed to establish that you are the person you claim to be.

Technology may perform checks

Where the selected process uses identity-checking technology, that technology performs the applicable checks required by the route.

Further information may be relevant

If the selected process cannot establish the required information, the appropriate next step depends on what actually happened.

An unsuccessful attempt needs context

An unsuccessful or incomplete attempt does not automatically mean formal rejection, inability to verify, mandatory ACSP support or a need simply to repeat the same attempt.

If the problem concerns an unsuccessful or uncertain verification outcome, use the specialist identity-verification issues and reconciliation route rather than treating this guided page as a diagnostic substitute.

Companies House Verification and AML/KYC: Different Purposes

Companies House identity verification and AML/KYC customer due diligence answer different questions. Coddan explains the information required for the selected work so you understand the purpose of each request and any additional scope.

Companies House identity verification

This establishes the individual's identity to the Companies House standard. With Coddan's selected service, supported personal checks are followed by professional review and conditional ACSP confirmation; Companies House then issues the Personal Code.

Accepted verification remains useful across relevant appointments and roles.

AML/KYC customer due diligence

This addresses separate obligations concerning the customer and business relationship, and may require information about the organisation, purpose and authority of the instruction. A Personal Code does not complete every due-diligence obligation.

An AML/KYC check does not itself issue a Companies House Personal Code. The distinction does not automatically mean two paid checks; suitable work and charges follow the actual instruction.

Registration as an ACSP with Companies House is distinct from supervision by a UK anti-money-laundering supervisory body. Companies House identity verification is also separate from wider AML, KYC and customer due-diligence work.

How an Optional Coddan-Supported ACSP Route Works

Coddan handles the professional work while you complete the personal participation. Your manager explains what is needed at each stage and helps clarify any outstanding information.

1. Case setup and instructions Coddan reviews the order, sets up the Credas case using the required details and arranges an invitation by email or SMS. Your manager gives preparation and participation instructions.
2. Your personal checks You follow the invitation and complete the applicable supported identity, document and liveness checks yourself. Group ordering or payment by another person does not replace your participation.
3. Review and clarification Coddan reviews the results and requests clarification or further evidence where needed. A completed scan is not an automatic verification decision.
4. Conditional ACSP confirmation When satisfied that the Companies House standard has been met, Coddan manually submits verification confirmation through its ACSP account. Companies House issues the Personal Code to the individual.

Your manager explains the order and verification status, including any evidence or clarification still required. After ACSP confirmation, Companies House sends the Personal Code to the individual's supplied email address. Keep that address accurate and accessible. Code receipt, director/PSC submissions and company filings remain separate stages. Timing depends on personal participation, clarification and official code issue.

Personal Help Before, During and After Your Checks

Normal personal-manager assistance by email or telephone is included with Coddan verification. It covers instructions, required information, clarification and order/verification progress. Paid priority handling, extended consultation and continuing support have their own confirmed scope and charges.

Before you begin

Ask about the supported route and suitable preparation. Before ordering, describe your role, completed verification, document type and issuing country, question and relevant date to info@coddan.co.uk. An enquiry creates no obligation.

During your checks

Contact your manager if instructions are unclear, an invitation does not arrive, seems unexpected or a check stops. Describe the stage or message through an established contact route so the next step can be clarified.

After the checks

Your manager can explain Coddan's verification status and any remaining clarification. If a code has not arrived after confirmation, ask Coddan to check the email address supplied. Use the appropriate code or official support destination for the remaining question.

When you arrange checks for others

Agree the instructing customer, payer and permitted progress contacts. Payment, a job title or coordination does not automatically authorise access to another person's evidence, code or account, or a later filing.

Identity documents and confidential codes follow the instructed secure process. If you need help with an invitation, device, accessibility, a repeat attempt or cancellation, describe the question to Coddan. Your manager explains the supported next step and any applicable charge or selected-service terms before you proceed.

Verification for several people or professional clients

Each verification package covers one individual director or PSC. Count distinct people who still need verification, rather than companies, appointments or overlapping roles. Discounted quotations are available for several individuals and professional intermediaries. Ask for a quotation matched to the people and work involved.

Email info@coddan.co.uk before ordering with the organisation's name and legal structure, number of people, roles, relevant dates and coordination needs. Intermediaries should add their firm's name and whether they represent one organisation or several. Identify the actual customer, instructing party, payer and proposed progress contacts so Coddan can agree suitable work and permitted communications.

Coddan confirms suitable scope, discounted charges, applicable VAT and total before you decide whether to order. Tax treatment follows the customer receiving the service and the work instructed. Each person still participates in their own checks; accepted verification should not generate repeat purchases. An enquiry creates no obligation. Send non-confidential details only.

Ask for a multi-person or intermediary quotation

Personal Code and Company Authentication Code: Know the Difference

The individual's Personal Code and the company's authentication code have different owners and purposes. Knowing which is required helps you use the right service and distinguish completed verification from authority to file.

Personal Code: the individual

Companies House issues the 11-character personal code after successful verification. It belongs to the individual and can be used for relevant appointments and roles. Following ACSP verification, Companies House emails it to the address supplied for that individual.

Authentication code: the company

The company authentication code is a separate six-character alphanumeric code used to authorise online company filings. It does not verify an individual or replace their Personal Code. See official authentication-code guidance.

Keep the code secure

Keep both codes confidential. Share only where needed through appropriate authorised arrangements. An organiser paying for verification does not automatically become entitled to receive the individual's code or access a company account.

The code is not the whole process

Possessing the Personal Code does not itself complete every director, PSC, appointment, filing or corporate-record requirement.

For applying your code to a director role, use the director Personal Code-use guidance. If your code is missing or access is the issue, ask for the appropriate official or code-support destination rather than purchasing verification again.

Separate Director and PSC Role Linkage

If you are the verified individual or an authorised person arranging a filing, identify the submission still outstanding. Both cards may apply to the same person; completing one does not complete the other.

Directors: incorporation, appointment and existing roles

For a new company or director appointment, provide the code through the incorporation or appointment filing as applicable. An existing director with an outstanding requirement supplies it through the relevant company confirmation statement. Address each company and recognise completed submissions; this is not annual re-verification. The authorised filer completes the underlying company filing separately.

Individual PSCs: a separate submission

New and existing PSCs supply their code and verification statement through the separate official PSC verification-details service, subject to its eligibility requirements. The applicable 14-day period depends on when the person became a PSC and whether they are also a director. Check the actual dates in official guidance; the period is not universally measured from verification or an early confirmation-statement filing.

Use the same Personal Code for the applicable roles. Being both director and PSC does not automatically require two verification purchases. Separate code submissions, filing authority and company work remain relevant, and a completed requirement should not generate another purchase.

Choose the Correct Next Destination for the Remaining Corporate Task

Once your position is clear, choose the destination for the remaining task. Coddan can discuss suitable separately instructed formation, appointment or administration work, including for companies formed elsewhere. Confirm scope, filing authority, charges and completion for that work; purchasing verification alone does not instruct it.

Becoming a director

For a proposed or new director, continue to the Becoming a Director: Director Identity Verification destination where the appointment context is the remaining job.

Entity and role classification

Where the uncertainty concerns the individual's legal capacity within the organisation, use the entity and role classification route.

Confirmation Statement

Where identity verification is complete but the applicable Confirmation Statement process remains, use the Confirmation Statement identity-verification route.

Overseas-company circumstances

For overseas-residence, evidence or supported-route questions, use the overseas director identity-verification route. Keep the registered-overseas-company anniversary requirement distinct from a UK-company director's residence.

Support with the remaining task

If you need professional help identifying or preparing the specific task that remains, use the Companies House director identity-verification support destination.

Complete the Guided Journey: Know What Remains or Reach Nothing Further Required

You should be able to recognise the next action: prepare for verification, choose a service, supply requested clarification, await official code issue or complete a separate role/company task. A useful guidance outcome can also be confirmation that no further verification purchase is needed.

Identity verification remains

Use the appropriate official or optional ACSP verification route for the circumstances established through this page.

Personal Code remains

Verification may be complete while the Personal Code still needs to be received, retrieved securely or used through the correct Companies House process.

Role linkage remains

A director or PSC connection may remain even though the underlying identity verification is complete.

Corporate event remains

Incorporation, appointment, Confirmation Statement filing, resignation, correction or another corporate event remains separate from identity verification.

Nothing Further Required

No further verification action or purchase may be needed when accepted verification is complete, the Personal Code is available, all applicable role submissions are complete and no verification issue remains. A separate incorporation, appointment, confirmation statement or other company obligation can still remain; address that job through its own destination.

Official Companies House identity-verification guidance reviewed: 23 October 2026.