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Coddan CPM Ltd. – Company Registration Agent in the UK

Review the change to your director details, establish what it affects and determine whether any further Companies House action is required.

Step 1
Identify Changed Details
Step 2
Check Record Position
Step 3
Review Verification Status
Step 4
Assess Further Requirements
Step 5
Update Relevant Records
Step 6
Confirm No Further Action

Director Details Update: Director ID Verification

Director Details Update & Identity Verification

What Changed, Which Record Contains the Information and What Professional Job Remains?

If a director's name, address or another particular has changed, or information appears inconsistent between company records and identity-verification records, the first step is to identify which record or process actually requires attention. A change to the Companies House director record, an identity-verification issue, a Personal Code or director-role-linkage issue, and a separate corporate filing are different matters and should not be treated as one process.

A current director detail has changed

A legal name, address or another registered particular may need to be updated on the appropriate Companies House record. That administrative change does not automatically mean identity verification must be repeated.

The Companies House record is inaccurate

If information already held on the register is incorrect, the professional job may be to identify and correct the relevant corporate record. Amending the director record does not itself complete identity verification or role linkage.

Identity or account information does not match

The issue may instead concern information used for identity verification, a GOV.UK One Login or Companies House account, or the connection between a verified individual and a director role.

A separate corporate event is involved

An appointment, resignation, Confirmation Statement or another corporate event remains separate from a director-details amendment and from identity verification. The applicable action depends on the event that actually requires attention.

Identify the Correct Record or Remaining Task Before Taking Action

Start by comparing the information that has changed or appears incorrect with the record or stage in which it is being used. Renewing or replacing an identity document does not by itself establish that reverification is required, and changing a registered director particular does not automatically trigger another identity-verification process.

Personal Code or director-role linkage

A Personal Code is issued by Companies House after successful verification. It is personal to the individual. The code and its use to connect an individual with a director role are separate from changing the underlying company record. Director and PSC role linkage are also separate, even where the same individual holds both roles.

Verification remains applicable

Where an applicable Companies House verification step remains outstanding, the free GOV.UK One Login route may be available. Use that route only where there is an actual verification task to complete; it is not a substitute for correcting a company record.

Optional professional support

Where appropriate, Coddan can provide optional ACSP verification support or professional assistance with identifying and addressing a director-record issue. Support being available does not mean support is required.

If Coddan-supported verification is selected, the applicable technology performs the identity and document checks, Coddan reviews the resulting information, Coddan determines whether it is satisfied that the Companies House standard has been met, and, following a successful outcome, Coddan performs its applicable notification responsibility. This is separate from AML, KYC and CDD requirements and does not turn those processes into Companies House identity verification.

Nothing Further Required May Be the Correct Outcome

If the director's current particulars are accurate, the relevant Companies House record is correct, any applicable identity-verification requirement has already been completed, the Personal Code is available where required, and the relevant role linkage or corporate event has been dealt with, there may be Nothing Further Required. Do not start another verification process simply because a personal detail or identity document has changed.

The next question is not simply “Do I need to verify again?”

It is: which record or process actually requires attention, and what professional action—if any—remains? That distinction determines whether the appropriate outcome is a record update or correction, an applicable free Companies House verification step, optional professional support, or Nothing Further Required.


Start Your Business Today: Fast Formation Services to Meet All Compliance Standards

Ensure compliance with Companies House through rapid, secure ID verification for Directors and PSCs. Complete the process online with an authorized ACSP

treamline your compliance with Companies House using our fast, secure ID verification for Directors and PSCs, all completed online by an authorized ACSP
£40.00
+VAT

IdentityGuard Pro™

Recommended for

1
package

Buy Now Identity Verification Bundle™ (Professional Director Identity Verification) – Companies House Director Identity Verification for £40.
The Identity Verification Bundle™ provides a fast, secure and professionally managed route where examination of a director-details issue establishes that an applicable Companies House identity-verification task remains. A changed name, service address, residential address or identity document does not automatically require reverification. First identify whether the matter concerns the company's director record, information used for verification, a Companies House account, a Personal Code or director-role linkage. The standard verification route uses secure Identity Document Validation Technology for eligible documents and may suit straightforward UK or overseas applicants. Coddan reviews the resulting information and determines whether it is satisfied that the applicable verification standard has been met. Applicants requiring priority handling can compare our fast-track verification route.

For a fixed fee of £40, this package provides a simple online verification route with professional ACSP support where verification is genuinely required and the applicant's documents are suitable for the standard digital process. Completing identity verification does not itself amend or correct a director's Companies House particulars. A separate update may still be required for a legal name, service address, residential address, nationality or another registered particular. Companies House separately issues the Personal Code following successful verification, while use of that code for an applicable role remains another distinct step. If the relevant record is already accurate and verification is complete, Nothing Further Required may be the correct outcome. Review our director changes and separate-action guidance.



£65.00
+VAT

RapidVerify Pro™

Recommended for

2
package

Buy Now Fast-Track Expert Director ID Verification™ (Priority Director Identity Verification Service) – Priority Companies House Director Identity Verification for £65.
The Fast-Track Expert Director ID Verification™ service provides priority handling where a director-details review identifies an outstanding verification task and the matter is time-sensitive. It may suit an applicant dealing with an appointment, corporate transaction, filing deadline or mismatch that must be addressed before a connected process can continue. The priority verification route combines secure Identity Document Validation Technology with expedited professional review through Coddan's Authorised Corporate Service Provider (ACSP) framework. Where the required information is complete, the documents are eligible and no additional enquiries arise, most applications are processed by Coddan within one business day. This timeframe concerns Coddan's verification handling; it does not guarantee when Companies House will amend a director record, process another filing or issue a Personal Code.

For £65, eligible UK and overseas applicants receive priority handling and prompt contact if further suitable information is required. Priority processing cannot turn a director-record amendment into identity verification or guarantee acceptance by the technology provider or Companies House. If the mismatch belongs to the company's registered information, the proper job may be a correction or update rather than another identity check. If the person is already verified, the remaining task may instead concern their Personal Code or its use for a relevant director or PSC role. Applicants without a priority requirement can return to the standard £40 verification route. Time-sensitive applicants can also review our fast-track verification guidance.



£125.00
+VAT

VerifyFlex Solutions™

Recommended for

3
package

Buy Now Expert Director ID Verification™ (Professional Director Verification Service) – Two Companies House Director Identity Verification Pathways for £125.
The Expert Director ID Verification™ service provides two professionally managed pathways where an outstanding director-details matter includes an applicable verification task but the suitable method is not immediately clear. The two-pathway verification route combines Fast-Track Digital Verification for eligible biometric documents with an alternative professionally supervised pathway where the standard digital process is unsuitable. It may assist an applicant whose current identity information differs from an earlier record, whose previous verification attempt did not complete or whose available documents require closer consideration. Coddan distinguishes the verification evidence from the information held on the company register, reviews the resulting verification information and makes its own satisfaction decision under the applicable standard. Where individual manual assessment is required, compare the manual verification package.

For £125, eligible UK and overseas applicants receive access to two verification pathways and practical guidance concerning suitable identity evidence. The package provides useful flexibility where the available documents, personal information or earlier verification outcome requires further consideration. It does not include every amendment needed to reconcile the individual's identity information with the company's registered director particulars. A director-record correction, replacement identity document, Companies House account issue, Personal Code and role linkage are separate matters and may require different actions. Companies House independently maintains the corporate record and issues the Personal Code following successful verification. Applicants seeking help identifying which verification task remains can review our Companies House verification-support guidance.



£220.00
+VAT

FlexiVerify Option™

Recommended for

4
package

Buy Now FlexiVerify Option™ (Expert Manual Director ID Verification Service) – Professional Manual Companies House Director Identity Verification for £220.
The FlexiVerify Option™ provides individual professional assessment where an applicable director identity-verification task remains but the available documents, changed personal information or technology do not support the standard biometric pathway. The manual verification route is intended for eligible UK or overseas applicants whose evidence or circumstances require closer assessment under the applicable Companies House identity-verification standard. Depending on the prescribed route, verification may be conducted remotely or in person and may require suitable photographic identification and supporting evidence. Coddan examines the information supplied and determines whether it can be satisfied that the required verification standard has been met. This is an authorised alternative route—not a back door, an automatic correction of the Companies House record or a means of directing the technology provider or Companies House to accept an application.

For £220, this package provides Coddan's highest level of individual support for an eligible applicant whose outstanding verification task requires manual assessment. It may suit a director with non-standard documents, materially changed personal information or a previous digital attempt that did not complete successfully. Payment does not guarantee that the evidence will satisfy the verification standard or that a separate director-record amendment will be accepted. Following a successful outcome, Coddan performs its applicable notification responsibility, while Companies House separately issues the Personal Code. Any correction of registered particulars, account update, role linkage, director filing or PSC amendment remains a separate process. Applicants who may be suitable for either a digital or alternative pathway should first compare the two-pathway verification package or consult our international verification guidance.





Start with the change

Begin with the Director Detail That Changed or Appears Incorrect

If you are an existing company director, company officer or adviser dealing with changed or inaccurate director information, first establish what changed, which record contains the information and what professional job remains. A change to a Companies House record is not automatically an identity-verification event, and an identity-verification issue does not automatically mean that the company record is wrong.

A genuine change to current particulars

A legal name, address or another registered particular has genuinely changed. The appropriate Companies House record may need updating.

Information already on the register is inaccurate

The issue may be an existing Companies House error rather than a new personal change. The task is then to identify the appropriate correction process.

Verification or account information does not match

The discrepancy may concern information used for identity verification, GOV.UK One Login, a Companies House account or an ACSP-supported verification process rather than the public director record itself.

The remaining issue is a role or corporate event

A Personal Code, director-role linkage, PSC role, appointment, resignation, Confirmation Statement or another corporate event may require a separate action.

Identify the Record That Actually Needs Updating

A director's information can exist in several places, and each record has a different function. The Companies House director record concerns the company's statutory information. Information held through GOV.UK One Login or a Companies House account concerns access and identity-related processes. Information supplied during an ACSP-supported verification process relates to the applicable verification activity. Internal statutory registers and governance records are separate again.

Companies House director record

Use the appropriate Companies House process when the statutory director information itself needs to be updated or corrected.

Identity or account information

A mismatch involving GOV.UK One Login, a Companies House account or verification information should not automatically be treated as a director-record amendment.

Internal company records

Statutory registers, board records and governance documentation may need separate review. Correcting one responsible record does not mean every connected record must automatically change.

Distinguish a Genuine Change from Correction of Inaccurate Information

A genuine change and an existing error are not the same professional job. If a director has legally changed their name or moved address, the current Companies House information may need to be amended. If the information was wrong when originally recorded, the appropriate task may instead be a correction of inaccurate information.

Current change

The underlying information has changed. Consider the applicable Companies House director-details process and any corresponding internal record update.

Existing inaccuracy

The record does not accurately reflect the facts that should have been recorded. Identify the appropriate correction route rather than treating the correction itself as identity reverification.

Identity verification does not itself amend the Companies House director record, and updating or correcting that record does not itself perform identity verification. The two functions should remain separate.

Establish What Happens to the Personal Code After Details Change

Companies House issues the 11-character Personal Code following successful identity verification. The code belongs to the individual rather than to one company. The same individual may use their Personal Code for applicable company appointments, subject to the requirements applying to the relevant role and process.

In most cases, an individual only needs to verify once and must not verify again unless Companies House tells them to. A changed name or address, or a renewed or replaced identity document, should therefore not be treated as an automatic instruction to verify again.

Keep the Personal Code separate from the company record

The Personal Code identifies the individual within the applicable Companies House process. It is not the mechanism for changing the director's name, address or other registered particulars. Director-role linkage is also separate from PSC-role linkage; the same person can hold both roles without treating the roles as identical.

Understanding the Companies House Personal Code

Keep Details Updates Separate from Appointment, Resignation and Termination

Updating an existing director's particulars does not create a new appointment, and it does not itself resign or terminate a director. Appointment, resignation or termination remains a separate corporate event requiring its own applicable Companies House process.

Existing director

A changed particular may require an update or correction to the existing record.

Appointment

A proposed or new director follows the applicable appointment and identity-verification process.

Becoming a Director

Resignation or termination

Ending a directorship is a separate event and is not achieved by changing the director's personal details.

Director Resignation

Confirmation Statement

A Confirmation Statement remains its own Companies House filing and should not be treated as the same task as a details amendment.

Confirmation Statement and Director Verification

When Identity Verification Should Not Normally Be Repeated

Companies House states that, in most cases, a person only needs to verify once and must not verify again unless Companies House tells them to. A legal name change, address change, or renewal or replacement of an identity document must not be treated as an automatic reverification requirement.

When a verification task may still remain

If Companies House has an applicable verification requirement outstanding, or the verified identity cannot be properly connected to the relevant role or information, that separate task should be addressed in accordance with the applicable Companies House process. The answer depends on the actual stage and circumstances, not simply on the fact that a personal detail changed.

Resolve Inconsistencies Between Verification and Company Records

Where information used for identity verification does not match the information held for a director, identify which record is authoritative for the particular task before making changes. A discrepancy involving GOV.UK One Login, a Companies House account, ACSP-supported verification information or the Companies House director record should not automatically be resolved by changing every record.

Check the source of the discrepancy

Establish whether the mismatch concerns the public company record, identity information, account information, verification information or an internal governance record.

Check role linkage separately

A Personal Code, director-role linkage and PSC-role linkage are distinct matters. Holding both director and PSC roles does not ordinarily mean repeating identity verification merely because there are two roles.

Resolve only the remaining task

Once the responsible record or stage has been identified, address that issue without unnecessarily reopening completed processes.

Resolve an Identity-Verification Problem

Update the Applicable Name, Address or Registered Particular

If the information has genuinely changed, identify the applicable Companies House director-details process for the particular amendment. The professional job is to update the relevant statutory record and consider any corresponding internal records, not to assume that the personal change creates a new verified identity.

Name

A legally changed name may require the current director information to be updated. Earlier filings are not silently rewritten simply because the current name has changed.

Address or other particular

A changed address or another registered particular should be considered against the applicable Companies House record and filing procedure.

Historical information

Historical filings generally remain records of the information and events recorded at the time. A current amendment is not the same as rewriting corporate history.

Where the required company-record action is clear, complete that action through the appropriate Companies House route. Do not use an identity-verification route merely because a director detail has changed.

Coordinate Details Across Several Director Appointments

If the same individual serves as a director of several companies, one personal change may need to be considered across multiple Companies House records. Each company remains responsible for its own statutory record, so an update to one company should not be assumed to amend another appointment automatically.

Review each appointment

Check each relevant company record and determine whether the same changed particular requires a separate update.

Keep the individual and company roles distinct

The Personal Code belongs to the individual. The statutory director record belongs to each company. Director and PSC roles must also be considered separately.

Legal Name Changes and Historical Companies House Records

A legal name change can result in current Companies House information showing a different name from earlier filings. That does not mean the historical record was necessarily incorrect. Earlier filings record the company's position and the information submitted at the relevant time.

Current accuracy and historical continuity

The appropriate objective is to keep current information accurate while preserving the integrity of historical filings. A name change does not by itself create a new corporate identity or establish that a Personal Code is invalid or that identity verification must be repeated.

If the changed name creates a genuine mismatch that affects an applicable verification or role-linkage process, address that separate issue according to the relevant Companies House procedure rather than treating every historical reference as an error.

Choose the Destination Matching the Remaining Professional Job

Once the discrepancy has been identified, take only the route that corresponds to the unresolved task. If no applicable task remains, do not create one.

Update or correct the director record

Where the Companies House particulars are the issue, use the appropriate record-update or correction process.

GOV.UK company-change guidance

Complete an applicable verification step

Use the free GOV.UK One Login route only where an applicable Companies House identity-verification task genuinely remains.

Verify your identity through GOV.UK

Use optional professional support

Where suitable, Coddan can provide optional ACSP-supported verification or professional record-update assistance. Support being available does not mean support is required.

Companies House Director Identity-Verification Support

Nothing Further Required

If the relevant director information is accurate, the applicable verification stage is complete, role linkage is complete and no separate corporate event remains, the correct outcome may simply be Nothing Further Required.

If Coddan-supported verification is selected

The applicable technology performs the identity and document checks. Coddan reviews the resulting information and determines whether it is satisfied that the Companies House standard has been met. Following a successful outcome, Coddan performs its applicable notification responsibility. Companies House identity verification remains separate from AML, KYC and CDD. Coddan's registration as an ACSP and its anti-money-laundering supervision are distinct regulatory matters.

The correct route depends on the record or stage that actually needs attention

Do not assume that a changed personal detail means identity verification must be repeated, and do not assume that completing identity verification changes the Companies House director record. Establish the remaining professional job first.

If the record is accurate, the applicable verification and role-linkage stages are complete, and no appointment, resignation, Confirmation Statement, correction or other corporate event remains outstanding, Nothing Further Required may be the appropriate conclusion.